Planning for Key Accounts
- Spearhead strategy of the Business Unit (BU) in positive direction, specifically for Key Accounts
- Collaborate and align with Internal Servicing Teams, such as Finance and HR, for resource planning for key accounts
- Assist Business Unit Head to prepare for forecasts, budgets, reports, and performance reviews of key accounts
Agency Unit Operations (Key Accounts)
- Drive customer acquisition, satisfaction, and retention for advancement of Agency Unit
- Represent Agency Unit on behalf of its clients, suppliers, and external partners
- Drive Project and Agency strategic planning, implementation, and assessment – including Project Assessment, Project Research, and Project documentation to internal and external parties
- Aid the agency in fulfilling financial goals, policy objectives, by driving day-to-day operations to provide for necessary actions (including monitoring project implementation of agency processes, collaborate with BU Head to address operational challenges, coordinate with Internal Teams to comply with administrative and policy needs
- Serve as direct supervisor to guide agency for Key Accounts, covering Program Management, Customer Success, Strategic Management, and Account Management
- Tracks day-to-day progress of Key Accounts assigned to ensure: Client timelines and expectations are met, Administrative compliance, Internal documentation (JIRA), and financial requirements are compiled and paid on time
Business Sustainability
- Drive implementation of short-to-long term agency plans for Key Accounts
- Maintain and build relationships with clients in assigned Key Accounts
- Facilitate continuous improvement of processes, methodologies, and integrity of Agency Unit
Requirements
TIME FOR YOUR NEXT BIG BREAKTHROUGH!
Love what you've read so far? You might just be the person we're searching for, if you fit the bill
You need to have mad skills on:
- Making decks – from thought flow to aesthetic
Communicating ideas and inputs well – both written and verbal - Planning and executing well – end-to-end organization is key
- Making productive friendships – with clients and teammates
- Open to work onsite if needed, but most of the time, you’re free to work from anywhere.
Benefits
WORKING IN DIGITAL
MADE REFRESHING
A certified Great Place to Work, SVEN makes agency life
refreshingly fun, rewarding, and fulfilling.
SPARK
PERSONAL BREAKTHROUGHS
- Unplug, recharge, and
relax with a generous set of paid leaves you can use
any way you want from catching up with friends and
family gatherings to pursuing your passion or
giving back to the community.
- Take care of yourself physically with
comprehensive HMO & life insurance, as well as
mentally through our mental health and
nutritionist support services.
BREAK THROUGH WORKING
NORMS
- Level up on
efficiency through Digital 1st
equipment, tools, and
systems.
- Engage,
immerse, and connect with people across the agency in
our exciting employee programs.
- Create
breakthroughs anywhere and everywhere with our
Work-From-Anywhere setup.
ACHIEVE CAREER
BREAKTHROUGHS
- Take charge of your career and
unlock your best self through
regular appraisals and growth
discussions.
- Grow
your skills with internal learning programs and
company-sponsored training.
- Celebrate
breakthrough work and performance through our employee
recognition programs.