Assistant Health Service Administrator

Company Description:

IHMS USA, Inc. provides medical services to some of the world’s most vulnerable populations, including individuals and families who are migrating, displaced, or affected by conflict, disaster, or disease. For more than 20 years, IHMS has delivered compassionate, high-quality healthcare services across the Pacific, Europe, the Middle East, Africa, and the Americas. Headquartered in Houston, Texas, IHMS USA focuses on supporting communities across the Western Hemisphere while drawing on the global experience and best practices developed by IHMS teams around the world.

Our work is driven by a commitment to delivering safe, effective, and patient-centered care in complex environments. To support this mission, IHMS has developed accredited and compliant management systems that help ensure quality care while tracking and coordinating every aspect of patient health services. These systems promote transparency, strengthen safeguarding practices, and provide near real-time visibility into clinical operations.

We understand that many of the individuals we serve are navigating difficult and uncertain circumstances. That’s why our care model includes access to comprehensive behavioral health services when needed, ensuring patients receive both medical and emotional support.

For healthcare professionals, working with IHMS means being part of a mission-driven team dedicated to making a meaningful impact. Our teams operate around the world and stand ready to provide compassionate care wherever it is needed most. For more information, please visit: www.ihmsusa.us.
Job Description:

This position is contingent on contract award.

The Assistant Health Services Administrator supports the day-to-day operation of health services within the facility and assists in maintaining organized, compliant, and accessible health care services for patients. Working in collaboration with the Health Services Administrator, Clinical Director, and Nurse Manager, the role helps coordinate multidisciplinary health services, support consistent standards of care, and maintain readiness for health services delivery, training, documentation, and quality activities.

The role is focused on supporting health services operations in a manner consistent with applicable policies, accreditation requirements, laws, regulations, and contract requirements. The position also supports coordination of resources, supplies, scheduling, staff communication, and patient care related administrative processes necessary for safe and effective service delivery.

Key Responsibilities:
• Assist in overseeing day-to-day health services operations within the facility.
• Support the organization and delivery of health care services in compliance with applicable policies, laws, regulations, detention standards, and accreditation requirements.
• Collaborate with the Health Services Administrator, Clinical Director, and Nurse Manager to establish and maintain processes and procedures that support consistent access to quality health care services for patients.
• Maintain collaborative working relationships with internal stakeholders and outside agencies, as applicable to health services operations.
• Assist in developing schedules and operational plans to accomplish the health services mission.
• Assist in discussing program plans with assigned providers and ancillary staff.
• Assist in monitoring the annual budget for on-site and off-site medical services.
• Assist in planning and coordinating purchases and contracts for supplies, equipment, specialty care, and ancillary services.
• Maintain par inventory levels for health services supplies and equipment.
• Support health-related assessment data entry at admission and health status documentation in the electronic health record and other required records, as applicable.
• Organize or coordinate training for medical personnel in accordance with applicable medical program standards, accreditation requirements, and organizational requirements.
• Support required compliance education and completion of assigned regulatory and organizational training requirements.
• Exercise sound judgment, analysis, and decision-making when assigning or coordinating tasks across the multidisciplinary workforce.
• Support preparedness for medical emergencies by helping ensure staff training, procedures, and response processes align with contract requirements.
• Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare St