Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet.  More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook  I YouTube

Job Description

About the role

The Senior Manager, IT Global Technical Delivery is accountable for guiding a technical team to deliver new capabilities and optimize existing applications, as well as managing the end‑to‑end delivery, stability, and strategic development of SAP Basis and DBA services. 

Key Job Accountabilities

• Ensure the SAP Basis and database environments operate reliably and meet business operational requirements. 
• Meet agreed SLA’s for all SAP Basis and DBA services. 
• Support the implementation and continuous improvement of the SAP Basis and DBA program. 
• Perform resource and capacity planning, communicating constraints, alternative resource options, priorities, and expected delivery dates to Business and Demand Managers / Business Relationship Managers. 
• Manage all SAP Basis and DBA escalations, ensuring timely resolution and stakeholder communication. 
• Oversee third party service providers supporting SAP Basis and DBA activities, when required. 
• Proactively develop and standardize SAP Basis and DBA practices across the business, ensuring high levels of simplification, harmonization, and convergence across system landscapes. 
• Build and influence stakeholder networks so the SAP Basis and DBA organization is recognized as a strategic business partner. 
• Manage software release processes, including SAP kernel upgrades, enhancement packs, support packages, database patches, and related technical changes. 
• Lead short and long term technical strategy development for SAP Basis and DBA areas, in alignment with the Global Architecture team. 
• Lead, mentor, and manage team members to optimize performance through effective communication and the creation of a positive team environment. 
• Set clear objectives, challenging targets, and team based goals. 
• Assess technical skills within SAP Basis and DBA teams, identify training needs and development opportunities, and ensure required tools and materials are available. 
• Ensure the successful delivery of technical projects and system changes within SAP Basis and DBA. Actively communicate project status and issues, ensuring business needs are understood and met. 
• Develop policies and procedures to continuously improve the delivery of SAP Basis and DBA services and ensure compliance with required standards and regulations (including SOX). 
• Evaluate new features and capabilities of SAP Basis and database technologies to advise Business Operations and contribute to the evolution of the SAP landscape managed by Global Applications Delivery. 
• Develop and manage metrics related to projects, technical operations, system performance, and incident resolution within SAP Basis and DBA. 

Qualifications/Requirements

• Bachelor’s degree in Computer Science, Engineering or related discipline. 
• Fluent English. Another European language would be an advantage. 
• 10+ years’ experience in IT or equivalent, including supervisory responsibilities, project management, consulting, and process reengineering, preferably in a manufacturing environment. 
• Expert knowledge of systems development life cycle (SDLC). 
• Strong understanding of business processes. 
• Strategic thinking capability. 
• Strong relationshipbuilding skills with stakeholders at all levels. 
• Effective problemsolving skills. 
• Ability to quickly assimilate new technologies. 
• Proven experience building and motivating crossfunctional teams. 
• Strong written and oral communication skills, with the ability to explain technical concepts to both technical and nontechnical audiences. 
• Detailoriented, with the ability to think holistically and understand business impact. 
• Demonstrated accountability for delivering complex projects on time. 
• Strong organizational and interpersonal skills. 
• Experience in global or regional SAP Basis and DBA projects (preferred). 

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Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor’s quality, service, and innovation
• Our investors benefit from Amcor’s consistent growth and superior returns
• The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

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Benefits

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

• Medical, dental and vision plans

• Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

• Company-paid holidays starting at 8 days per year and may vary by location

• Wellbeing program & Employee Assistance Program

• Health Savings Account/Flexible Spending Account

• Life insurance, AD&D, short-term & long-term disability, and voluntary benefits

• Paid Parental Leave

• Retirement Savings Plan with company match

• Tuition Reimbursement (dependent upon approval)

• Discretionary annual bonus program (initial eligibility dependent upon hire date)