About arenaflex
Welcome to arenaflex, one of the world's most innovative and transformative digital platforms where creativity meets cutting-edge technology. At arenaflex, we believe that everyone deserves a voice, and that the world becomes a better place when we listen, share, and build community through our stories. As part of a global technology leader, arenaflex has become synonymous with opportunity, connection, and the democratization of content worldwide.
Our mission is to empower individuals and organizations to share their unique stories, explore their passions, and connect with audiences across the globe. Working at the intersection of state-of-the-art technology and limitless creativity, we move at the speed of culture with a shared purpose: to show people the world and help them discover what they love. We tackle complex challenges, push boundaries, and have fun doing it—all together.
Join a team where your work directly impacts billions of users worldwide and helps shape the future of digital safety and trust.
About the Role
arenaflex is seeking a visionary and results-driven leader to serve as our Senior Director, Global Head of Adversarial Abuse Prevention & Analytics. This is a exceptional opportunity to lead our Trust and Safety efforts on a global scale, protecting our platform and community from bad actors while driving strategic initiatives that keep arenaflex safe for creators, viewers, and advertisers alike.
The Trust and Safety (T&S) organization at arenaflex is dedicated to making our platform a safe, welcoming, and inclusive space for everyone. Whether it's understanding and addressing user concerns, preventing malicious actors from causing harm, or developing and enforcing policies that protect our community, the Trust and Safety team is at the forefront of enhancing the arenaflex experience and building a safer digital ecosystem.
The Adversarial Abuse Prevention and Analytics team within Trust and Safety fights against bad actors and generates critical insights that inform our safety strategies across the entire platform. In this role, you will partner closely with Product Management, Engineering, Global Operations, and Policy Development to improve detection capabilities, build sophisticated tooling, manage scaled enforcement, and create comprehensive policy frameworks.
What You'll Do
As the Senior Director, Global Head of Adversarial Abuse Prevention & Analytics, you will be responsible for managing all aspects of adversarial abuse prevention, including account takeovers, terminated user evasion, engagement manipulation, spam, and emerging threats. Your leadership will be instrumental in establishing early detection mechanisms for emerging trends and driving operational enforcement excellence.
Key Responsibilities:
- Lead the Adversarial Abuse Prevention team responsible for identifying and removing bad actors attempting account takeovers, spam, engagement manipulation, evasion of termination, and other malicious activities that threaten platform integrity
- Drive the Business Analytics team responsible for generating actionable insights, measuring undetected badness, and publishing Transparency Reports for countries worldwide
- Understand, anticipate, and intelligently mitigate risks from new and scaling industry trends, including emerging technologies like generative AI that may be exploited by malicious actors
- Collaborate with the Policy Development team to create robust policies using account, social, and content signals to identify and describe harmful behavior patterns
- Deliver effective and efficient operational performance (including quality metrics and service levels) in a global team operating 24×7 across multiple time zones
- Attract, retain, manage, and develop top talent by fostering a culture of excellence, innovation, and collaboration
- Manage critical escalations with rapid response times, providing data and content-driven insights while implementing solutions
- Build strong relationships with key cross-functional partners to help launch new products and policies that effectively prevent adversarial abuse
- Provide strategic direction for data infrastructure and machine learning model development in collaboration with engineering teams
- Lead through ambiguity in a rapidly changing industry, leveraging quantitative insights to minimize uncertainty and drive informed decision-making
What We're Looking For
We're seeking an experienced leader with a proven track record in risk management, fraud detection at scale, and building data-driven insights. The ideal candidate will be passionate about online safety and committed to protecting users while enabling legitimate expression.
Minimum Qualifications:
- Bachelor's degree or equivalent practical experience demonstrating analytical and leadership capabilities
- Minimum 2 years of experience in risk management, fraud fighting at scale, and building/delivering analytical insights that drive business decisions
- Minimum 2 years of experience working with engineering teams to build data infrastructure and machine learning models
- Minimum 2 years of experience leading teams with the ability to work non-standard weeks as business accelerations require
- Demonstrated ability to work in a 24×7 operational environment, including the ability to participate in on-call rotations covering weekends and holidays on a rotational basis
Preferred Qualifications:
- Advanced degree in a related field (e.g., Analytics, Engineering, Data Science, Business Administration)
- 2+ years of experience with analysis of large datasets and anomaly detection techniques
- Direct experience or demonstrated interest in anti-abuse operations and content moderation
- Strong proficiency in SQL/R/Matlab or similar analytical tools for statistical analysis and data visualization
- Exceptional influencing and executive communication skills with the ability to build relationships across functional boundaries
- Excellent business judgment, strategic and analytical capabilities, including the ability to use data to drive strategy and business action
- Ability to thrive in a rapidly changing industry and manage ambiguity while minimizing uncertainty through quantitative insights
- Experience leading global teams across multiple regions and time zones
Skills & Competencies
- Strategic Leadership: Ability to set clear direction, prioritize initiatives, and drive organizational alignment around Trust and Safety objectives
- Data-Driven Decision Making: Strong analytical skills with the ability to interpret complex datasets, identify trends, and translate insights into actionable strategies
- Cross-Functional Collaboration: Proven ability to work effectively with Product, Engineering, Legal, Policy, and Operations teams
- Executive Communication: Excellent verbal and written communication skills, with the ability to present complex technical concepts to non-technical stakeholders
- Operational Excellence: Experience managing large-scale operations with a focus on quality, efficiency, and continuous improvement
- Change Management: Ability to lead through change, adapt to evolving threats, and implement new processes and technologies
- Team Development: Strong track record of recruiting, developing, and retaining high-performing teams
- Risk Assessment: Strong understanding of risk management frameworks and ability to balance user safety with platform growth
Career Growth & Learning Opportunities
At arenaflex, we invest heavily in the growth and development of our employees. As the Senior Director of Adversarial Abuse Prevention & Analytics, you will have access to unparalleled opportunities for professional development:
- Leadership Development: Access to executive leadership programs, mentorship opportunities, and structured career pathways
- Technical Training: Continuous learning opportunities in cutting-edge technologies including machine learning, artificial intelligence, and big data analytics
- Global Exposure: Work with cross-functional teams across multiple regions, gaining invaluable international business experience
- Industry Leadership: Represent arenaflex in industry forums, conferences, and working groups focused on platform safety and trust
- Cutting-Edge Technology: Access to state-of-the-art tools and infrastructure for abuse detection and prevention
- Career Advancement: Clear pathway to C-level positions within the Trust & Safety organization or broader company leadership
Work Environment & Culture
arenaflex offers a dynamic, fast-paced work environment that values innovation, collaboration, and fun. Our culture is built on these core principles:
- Innovation Without Boundaries: We encourage creative thinking and novel approaches to solving complex problems
- Collaboration First: We work together across teams and functions, sharing knowledge and supporting each other's success
- User-Centric Focus: Everything we do is guided by what's best for our users and community
- Work-Life Balance: We support flexible work arrangements and prioritize employee well-being
- Diversity & Inclusion: We celebrate diverse perspectives and create an inclusive environment where everyone belongs
- Fun & Curiosity: We maintain a playful spirit while tackling serious challenges
Compensation & Benefits
arenaflex offers competitive compensation packages that reflect the seniority and strategic importance of this role. Our comprehensive benefits package includes:
- Competitive Salary: Industry-leading compensation commensurate with experience and expertise
- Annual Bonus: Performance-based annual incentive opportunities
- Equity: Stock appreciation rights and equity participation programs
- Health & Wellness: Comprehensive medical, dental, and vision coverage with mental health support
- Retirement Plans: 401(k) with company matching and financial planning resources
- Paid Time Off: Generous vacation, personal days, and sick leave
- Parental Leave: Extensive paid family leave for new parents
- Learning & Development: Annual learning stipend, conference attendance, and professional development opportunities
- Perks & Amenities: On-site wellness facilities, recreational areas, and complimentary meals
- Remote Work Options: Flexible work arrangements to support work-life integration
Location
This position is based in San Bruno, California, with flexibility for hybrid or remote work arrangements. Occasional travel to other corporate offices may be required.
Join Our Mission
Are you ready to make a meaningful impact on a global scale? Do you thrive in ambiguous, fast-paced environments where your decisions directly impact the safety of billions of users? If you're passionate about protecting online communities and have the leadership skills to drive meaningful change, we want to hear from you.
At arenaflex, we don't just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Join us in building a safer, more trusted platform where everyone has the opportunity to share their voice and connect with the world.
Apply now and be part of something extraordinary. Your journey to meaningful work starts here.