Wonder is a mealtime platform dedicated to providing a diverse range of food options from various exclusive restaurants. As a Restaurant Recruiting Support Specialist, you will ensure a smooth hiring process by supporting candidates and hiring teams while maintaining a positive experience for all involved.
Responsibilities
- Respond promptly to candidate inquiries via Zendesk, email, phone, text, and Paradox messaging, ensuring a positive candidate experience throughout the recruitment process
- Collaborate with others on the recruitment team and hiring managers to identify trends, issues, and areas for improvement in recruitment processes and systems
- Respond promptly to internal stake holder and manager inquiries via Zendesk, email, phone, text, and Slack, providing clear and concise information
- Maintain accurate records and documentation of all interactions and resolutions related to recruitment support activities
- Other duties as assigned
Skills
- Previous experience in customer service, technical support, or recruitment support roles
- Strong communication skills, with the ability to effectively communicate to diverse audiences
- Excellent problem-solving abilities and a proactive approach to addressing challenges and troubleshooting issues
- Highly organized with the ability to prioritize tasks and manage multiple responsibilities effectively
- Customer-focused mindset with a commitment to delivering exceptional service to candidates and stakeholders
- Proficiency in Microsoft Office suite and experience with recruitment software or applicant tracking systems
- Ability to work collaboratively in a fast-paced environment and adapt to changing priorities and requirements
- Flexibility to work weekends and holidays as needed
- Ability to travel to support onsite hiring events as needed
Benefits
- Competitive salary package including equity and 401K
- Multiple medical, dental, and vision plans to meet all of our employees' needs
- Many benefits and perks that are not listed
Company Overview
Wonder is a food delivery startup that operates truck-based restaurants from which consumers can order food through a mobile app. It was founded in 2018, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://www.wonder.com.