Note: The job is a remote job and is open to candidates in USA. Sword Health is a pioneering AI healthcare company focused on redefining care delivery through innovative technology. The Revenue Operations Analyst will manage the revenue cycle operations, identify areas for improvement, and collaborate across teams to enhance profitability and operational efficiency.
Responsibilities
- Independently own pre-submission, submission and post-submission workflows of Sword’s Revenue Cycle operations
- Identify, implement and quantitatively report out on areas of improvement in Sword’s existing billing operations that impact our path to profitability
- Independently lead projects that scale manual, error-prone RCM operations with the goal of accelerating cash collections
- Work on building new initiatives from the ground-up, such as international expansion pricing, billing and cash collections
- Identify potential areas of opportunity to leverage AI in order to reduce existing manual operations but also external cash-collection acceleration initiatives
- Partner with Sword’s Intelligence, Data and Product teams to build quarterly roadmaps that align with company-wide goals
- Working closely with the Customer Success and Partner Success teams on all items related to customer and partner pricing, billing, payment items
- Developing self-serve dashboards that better support Commercial teams and eliminate the need for manual data manipulation
- Support the project management of setting up new payment structures as Sword expands into additional solutions
- Perform and streamline monthly activities related to reducing time to cash, managing denials and troubleshooting rejections
- Work regularly with the Product team on scaling our home-grown billing tool
- Collaborate closely with the Data team in developing and validating financial metric dashboards that reduce manual reporting
- Work cross-functionally with the Accounting team on activities related to monthly close such as revenue recognition and payment reconciliation
- Own the front-end of the billing lifecycle which includes participating in external calls with clients, payers, health plans; representing Sword as the reimbursement SME
Skills
- At least 1.5 - 2 years of experience in a startup, or in management consulting
- Comfort with ambiguity
- Advanced Excel/Gsheet skills
- Excellent attention to detail
- Experience working cross-functionally with different teams
- Efficient written and verbal communication skills
- Excitement to wear multiple 'hats' and problem solve effectively
- Undergraduate college degree
- Revenue Cycle Management (RCM) knowledge
Benefits
- Comprehensive health, dental and vision insurance*
- Life and AD&D Insurance*
- Financial advisory services*
- Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*
- Health Savings Account*
- Equity shares*
- Discretionary PTO plan*
- Parental leave*
- 401(k)
- Flexible working hours
- Remote-first company
- Paid company holidays
- Free digital therapist for you and your family
Company Overview
Sword Health offers AI-powered physical therapy solutions for pain recovery at home. It was founded in 2015, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is http://www.swordhealth.com.