Note: The job is a remote job and is open to candidates in USA. ADT is the #1 smart home security provider in the U.S., dedicated to protecting families and businesses since 1874. They are seeking a Remote Inside Sales Representative who will engage with customers through inbound calls to close sales and schedule installation appointments, ensuring customer satisfaction throughout the process.
Responsibilities
- Receive inbound telephone calls as a result of various ADT marketing and partner campaigns
- Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our ADT Field employees
- Answer new and existing customer phone calls while following sales processes
- Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments
- Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc
Skills
- One year of sales experience preferred
- Proven sales ability and closing skills
- Strong listening skills used to conduct needs analysis
- Excellent problem solving and communication skills
- Ability to multi-task while speaking to prospects
- High school diploma or GED
- Must reside in one of the specified states
- If located in Jacksonville, FL - Indianapolis, IN or Newport, KY, must reside 50 miles from either center to be eligible for Remote
Benefits
- Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement)
- Paid Time Off
- Short-term and long-term disability coverage
- Life insurance
- Wellbeing benefits
- Employees accrue up to 120 hours of PTO in their first year
- 6 paid holidays
Company Overview
ADT is a security company that provides smart home solutions and business security. It was founded in 1874, and is headquartered in Boca Raton, Florida, USA, with a workforce of 1001-5000 employees. Its website is http://www.adt.com.