[Remote] Ops Generalist

Note: The job is a remote job and is open to candidates in USA. Resend is a modern email sending platform for developers, and they are seeking an Operations Generalist to help manage and streamline their operational processes. This role involves documenting and automating processes, managing logistics and vendor relationships, and coordinating various projects as the company scales.

Responsibilities

• Document and automate internal processes
• Manage travel logistics, budgets, and expense workflows
• Manager vendor relationships, renewals, and procurement
• Coordinate projects that don't have a natural home on any single team
• Plan and execute company events (offsites, build weeks, and Resend Conf)
• Handle administrative tasks, from contracts to shipments to onboarding logistics

Skills

• Have managed events end-to-end
• Have experience managing external stakeholders
• Have a innate ability to simplifying complexity
• Thrive in ambiguity and create order from chaos
• Have experience in Ops, Finance, or Event Planning
• Have a default to action mindset with a close attention to detail
• Ready to be the face of the company to new employees, candidates, or vendors
• Have worked in operations at a fast-growing, remote-first startup
• Have planned international events or offsites for distributed teams

Benefits

• 100% remote with flexible working schedules
• No-meeting Wednesdays across the whole company
• Twice-yearly team offsites (Florence, Barcelona, Lisbon, Cancun, Rio)
• Work directly with founders and a small, low-ego team building something truly special

Company Overview