Remote Dispatcher – Leadership Role

Remote Dispatcher – Leadership Role Part-Time | 33–38 Hours Per Week | Rotating Schedule Important: This is a fast-paced position. • Must handle multiple calls and tasks at once • Must stay organized under pressure • Must communicate clearly with drivers and facilities • Must solve problems quickly without constant supervision • Reliability and responsiveness are critical After applying, you will receive a message with a few questions. Only candidates who respond will be considered. Make a Difference Every Day Rapid Wheelchair & Stretcher Transport provides compassionate and reliable non-emergency medical transportation to seniors and individuals with mobility challenges. Our team ensures patients arrive safely and on time for medical appointments, dialysis treatments, and essential outings. We are seeking a dependable, experienced Remote Dispatcher to oversee daily operations and support our drivers. This is a leadership-level dispatcher role. On your scheduled days, you will be the primary point of coordination and decision-making. Schedule Structure – Please Read Carefully This position follows a rotating two-week schedule shared between two dispatchers. Schedule (2-Week Rotation) Week 1 (38 hours): Monday 8 AM – 7 PM Tuesday 8 AM – 7 PM Saturday 9 AM – 6 PM Sunday 11 AM – 6 PM Week 2 (33 hours): Wednesday 8 AM – 7 PM Thursday 8 AM – 7 PM Friday 8 AM – 7 PM Schedule rotates every 2 weeks. Important: • Weekend coverage is shared and rotates every other week between two dispatchers. • You will work every other weekend. • You will have every other weekend completely off. • Average weekly hours are approximately 35–36 hours. • This is a consistent part-time position with a predictable rotation. What You’ll Do • Oversee daily dispatch operations • Assign and coordinate patient trips • Support and guide drivers • Monitor schedules and GPS tracking • Adjust routes and schedules in real time • Communicate professionally with facilities and families • Maintain accurate trip documentation What We’re Looking For • Previous dispatch or operations experience • Leadership mindset and accountability • Strong problem-solving skills • Clear and professional communication • Comfortable using dispatch software and technology • Ability to work independently and take ownership Experience in non-emergency medical transportation is a plus, but not required. Why Join Us • Fully remote position • Leadership responsibility • Predictable rotating schedule • Every other weekend completely off • Competitive hourly pay • Opportunity to grow with a stable and expanding company • Meaningful work serving seniors and individuals with mobility challenges • Paid weekly How to Apply Please send your resume and a brief note explaining why you would be a strong fit for this leadership dispatcher role. Job Type: Part-time Pay: $18.00 - $19.00 per hour Expected hours: 33 – 38 per week Benefits: • Flexible schedule • Referral program Work Location: Remote