[Remote] Benefits Coordinator

Note: The job is a remote job and is open to candidates in USA. RemoteHunter is a leading provider in outpatient physical and occupational therapy services across the United States. The Benefits Coordinator serves as a key resource for employees by managing benefits administration and supporting employee engagement with benefit programs, ensuring a positive and informed employee experience.

Responsibilities

• Support and administer employee benefit programs accurately and efficiently
• Manage the full benefits lifecycle including enrollment, COBRA, notifications, approvals, and reporting
• Assist employees with benefits questions, troubleshooting, and enrollment guidance
• Provide customer service to candidates, employees, vendors, and guests
• Respond to inquiries within 1-2 business days, aiming for one-call resolution when possible
• Ensure compliance with federal, state, and organizational policies related to benefits administration
• Maintain confidentiality of all employee information
• Perform additional projects and duties as assigned

Skills

• High school diploma or equivalent
• 1-3 years of experience in benefits administration including insurance, leave management, workers compensation, and COBRA
• Proficient with web-based systems and data management tools
• Adaptable to changing priorities and environments
• Strong attention to detail and organizational skills
• Commitment to exceptional customer service
• Ability to manage multiple tasks and deadlines professionally
• Capable of working independently and collaboratively
• Demonstrated sound decision-making and problem-solving skills
• Experience with ADP

Benefits

• Annual paid Charity Day for volunteering
• 100% employer-paid medical insurance premium option
• Dental and vision insurance
• 401(k) plan with company match
• Generous paid time off and paid holidays
• Supportive team and leadership invested in employee success

Company Overview