Physician Connect Coordinator | Remote, Denver Metro Area
Reports to Physician Services Manager
Employment Type: Full Time. Monday to Friday 12:30pm to 9pm MST.
This position is fully remote in Colorado, but requires in-office training. Local CO candidates only.
Radiology Imaging Associates (RIA) is a private radiology practice composed of over 100 radiologists serving 10 hospitals across Colorado. We also provide diagnostic services for more than 40 locations throughout Colorado and Hawaii.
RIA is committed to delivering the highest quality specialty-based diagnostic imaging, image-guided therapy, and associated medical care. We operate Invision Sally Jobe (ISJ), a network of 12 outpatient imaging centers located throughout South Denver and Colorado Springs - offering a wide range of exams using state-of-the-art equipment.
Our services include:
Our mission is to improve the health of patients in the communities we serve by providing exceptional imaging and medical care.
Summary of position:
Provides excellent customer service and support to our Radiologists, partner hospitals, and referring physicians through our RIA Physician Connect clinical call center. Resolves incoming inquiries in a thorough, efficient, and timely manner.
Job Responsibilities:
Facilitates calls between radiologists, referring physicians, and clinical staff
Conveys any STAT or pertinent critical findings to our referring physicians and partner hospitals on behalf of our radiologists and documents communication in patient reports
Facilitates Hold & Call/Read & Call workflow
Facilitates overread addendums for Cardiac MR & CT exams
Relays HeartFlow requests from Radiologists to CT departments in hospitals
Answers general questions around reporting and examinations (as appropriate and within HIPAA guidelines)
Problem solving for radiologists, partner hospitals and referring physicians
All other duties as assigned
Supervisory Responsibilities:
Experience/Skill Requirements:
Education Requirements:
Compensation is estimated to be between $21.50 and $27.75 per hour depending on qualifications.
In accordance with Colorado law, the range provided is Radiology Imaging Associate’s reasonable estimate of the base compensation for this role, and is based on non-discriminatory factors such as experience, knowledge, skills, and abilities. This position will receive applications on an ongoing basis, and will remain open until filled.
Our benefits include:
Medical, dental, and vision insurance
Term life insurance, AD&D, and EAP
Long Term Disability
Generous Paid Time Off
Paid holidays
Voluntary income protection options (ie. supplemental life insurance, accident, critical illness)
Profit-sharing 401(k) retirement plan
Tuition reimbursement
Full-time employees will become eligible for benefits on the 1st day of the month following 30 days of employment. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis. PRN employees are not eligible for benefits.