Quality Assurance Analyst

Conservice is a company that focuses on ensuring accurate business operations in the field. They are seeking a Quality Assurance Specialist who will bridge the gap between field technicians and back-office financials by validating work orders and managing databases to ensure billing accuracy.

Responsibilities

• Read and interpret Work Orders and technician field notes
• Verify that the physical work performed (shipping, repairs, or new construction) perfectly matches the documented project scope and requirements
• Perform manual data entry to cross-reference and update back-office systems (NetSuite and Yoda/SQL)
• Maintain accurate tracking of physical assets (Meters, Transponders) by logging new installations, updating repair histories, and attaching proof of delivery
• Serve as the final gatekeeper for billing accuracy
• Manually trigger NetSuite invoices only after confirming all unit counts, project multipliers, and service levels are 100% accurate
• Identify incomplete tickets (e.g., missing serial numbers, unclear tech notes)
• Create follow-up tasks and communicate directly with field teams to resolve discrepancies and prevent backlog accumulation

Skills

• Ability to read and interpret Work Orders and technician field notes
• Experience with manual data entry and cross-referencing back-office systems
• Knowledge of database management and system integrity
• Ability to maintain accurate tracking of physical assets
• Experience in financial execution and billing accuracy
• Strong problem-solving skills for exception handling and resolution
• Ability to communicate effectively with field teams

Company Overview

Company H1B Sponsorship