Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
We are hiring a highly organized, proactive, and execution-focused Business Operations & Project Coordinator to support the People Services & Experience teamAbout the Role
1. Direct Project Management (Critical Initiatives): You will take ownership of specific, high-priority projects assigned by leadership, managing them from kick-off to delivery.
Project Planning: Develop lightweight but effective project plans for assigned initiatives, defining scope, milestones, timelines, and resource requirements.
Execution & Driving Progress: actively manage the day-to-day execution of these projects. Run efficient project meetings, assign tasks to stakeholders, and ensure milestones and deadlines are met.
Change Management: Support change management efforts, including project communications and cross-functional updates
Risk Management: Proactively identify risks or blockers within your assigned projects and escalate them to leadership with proposed solutions before they derail the timeline.
Post Morten Review: Gather feedback and lead discussion on lessons learned, and implement continuous improvement.
2. People Services & Experience Team Portfolio Support: You will maintain the central database of all projects across the department and sit on the People & Purpose (HR) Portfolio Council to drive cross-functional engagement and alignment with our product and technology teams.
Portfolio Hygiene: Serve as the administrator for our primary project management tool (e.g., Smartsheet), ensuring all projects across the department are set up correctly and data is kept current by their respective owners.
Project Status: Proactively follow up with team leads across the portfolio to drive real-time aggregate reporting.
Team Capacity: develop a portfolio capacity model in partnership with department leads and manage update and reporting cadence on the capacity model to inform planning.
3. Meeting Cadence & Reporting Support (MBRs/QBRs): You will support the logistical execution of our Monthly and Quarterly Business Reviews.
Reporting: lead monthly reporting for all teams in PS&E.
Data Gathering & Deck Assembly: Assist in assembling executive presentation decks (PowerPoint/Google Slides). You will be responsible for collecting and organizing data and updates from various teams and ensuring the final output is polished, accurate, and follows templates.
Meeting Logistics & Accountability: Manage scheduling and agendas for review meetings. Take detailed notes during sessions and rigorously track action items to ensure follow-through by owners between cycles.
4. General Organizational Support
Support ad-hoc operational tasks, team communication cadence, and maintaining internal process documentation so information is easy to find.
About You
Basic Qualifications
5+ years experience in project or program management, defining, launching, and iterating on impactful projects or programs. You have moved beyond purely administrative coordination and have experience actually managing small-to-medium projects from start to finish.
Strong proficiency with project management fundamentals: You understand dependencies, critical path, and scope creep.
Expert-level organizational skills and attention to detail. You are the type of person who loves checklists and hates typos.
Strong proficiency with Google Workspace (Sheets, Slides, Docs) or Microsoft Office (Excel, PowerPoint, Word). You must be comfortable formatting professional decks and managing data in spreadsheets.
Excellent communication skills: You are confident holding all project team members accountable for deliverables in a polite but persistent manner.
Structured Thinking: You can break down complex problems into manageable tasks.
Discretion: You can handle highly confidential and sensitive information with integrity.
Ambiguity Tolerance: You can move projects forward even when requirements are not 100% defined or when priorities shift rapidly.
Other qualifications
Demonstrated ability to lead Cross-Functional Alignment across multiple departments and teams, ensuring seamless collaboration on program objectives.
Strong Decision Making skills in complex program and project-related matters.
Deep understanding of Governance Management principles and the ability to establish and enforce governance elements for programs and projects.
Proven ability to lead Meeting Facilitation effectively for large and complex meetings, ensuring clear agendas, active participation from diverse groups, and decisive action.
Proven Proactive Thinking skills by anticipating strategic challenges, identifying future opportunities and developing contingency plans for programs.
Strong understanding of Project Documentation standards and the ability to create, manage, and maintain comprehensive documentation for complex programs and projects.
Strong Project Management skills, including integrated planning, resource allocation across multiple projects, and stakeholder management for non-technical programs and projects.
Deep understanding of Risk Mitigation Strategies and the ability to develop, implement, and oversee risk response plans.
Proven Schedule Development skills by creating integrated master schedules, managing critical paths, and forecasting delays for complex programs.
Good understanding of Solution Planning processes and the ability to lead planning stages for addressing significant business challenges through programs.
Proven ability to lead Stakeholder Engagement by building strong relationships, influencing key stakeholders, and managing expectations at various levels.
Solid understanding of Strategic Alignment and the ability to ensure programs directly contribute to and support organizational goals and strategic objectives.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Primary Location: CRI.Heredia
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com.
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