About Us
We’ve spent the last 20 years helping thousands of colleges and universities spend less time collecting data and more time learning from it. Watermark is a global, high-growth SaaS provider of assessment software for higher education institutions worldwide including the majority of the top 200 U.S. News & World Report colleges. There is a reason we’ve won EdTech’s Overall Higher EdTech Solution of the Year! In 2024, we celebrated being named a winner for The Edtech Breakthrough, The TITAN Business, and the Stevie Award. We’re just getting started! Our phenomenal team of people is at the heart of everything we do — we’d love to have you join us!
About the Role
The Product Manager leads one of Watermark's products or modules, defining a clear product strategy tied to the portfolio vision and driving sustained product growth and success. They serve as the go-to expert for their product and its market and take an ownership posture over delivery: unblocking the team, ensuring quality, and driving outcomes. Working with other product managers, designers, engineers, and subject matter experts, they apply user-centered design and iterative delivery principles to maximize value delivered.
Research competitive and alternative offerings, market trends, and domain developments; maintain a thorough understanding of product strengths and weaknesses across functional, technical, competitive, and customer dimensions
Develop and communicate a product strategy and prioritized roadmap that aligns with business goals, portfolio vision, and resource constraints, balancing business, user, and technical needs including the business impact of technical debt
Shape product requirements through close iteration with designers, engineers, and AI tools, refining fuzzy product ideas into well-structured briefs that the team can execute against with speed and clarity
Develop business cases for new opportunities as directed by leadership
Partner with cross-functional leaders to solve complex customer and business problems with high-quality solutions
Ensure development teams account for legal, security, privacy, and compliance requirements in planning, design, and acceptance
Own delivery outcomes for the product, serving in the backlog ownership role as needed; proactively unblock the team, review AI-assisted and human outputs for quality, and mitigate risks
Evaluate and recommend AI-driven capabilities and workflows within the product, ensuring the team considers where AI can improve user outcomes and operational efficiency
Collaborate on go-to-market planning and execution; ensure client-facing teams have the information, documentation, training, and resources they need
Make recommendations on build-vs-partner decisions; manage partner integrations
Maintain strong client relationships to inform decision-making and feedback cycles
Track and report on key product metrics that inform success; drive decisions with data
Mentor and develop junior team members, supporting onboarding and growth
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
4+ years in SaaS product management or a closely related role (EdTech experience a plus)
Bachelor's degree in business, computer science, or related field, or equivalent work experience
Strong understanding of software development life cycles, iterative delivery frameworks, and the overall product life cycle
Proficiency in business analysis, use case documentation, and requirements gathering
Demonstrated ability to elicit cooperation across functions, including leadership, clients, and peer teams
Working knowledge of AI/ML concepts and the ability to evaluate AI-powered product opportunities and operational efficiencies
Basic technical literacy, including comfort reviewing code, technical designs, and AI-generated outputs
Strong analytical, problem-solving, conflict-resolution, and presentation skills
Ability to manage a heavy workload with multiple projects and frequent context switching
Experience working with cross-functional groups across multiple geographies
Watermark is committed to fair and equitable pay practices for all qualified candidates. The pay range for this role is $120K - $130K and varies based on several factors including geographical location, level of experience related to the role, education/ licensure/certificates of the individual filling the role and other business and operational considerations.
At Watermark we are continually strengthening the rich diversity in our workplace - the primary reason we succeed. We’re committed to equal opportunity employment and work together to provide an inclusive hiring experience where all qualified applicants receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, protected military/veteran status, or any other non-merit based or other legally protected grounds.