We are seeking an experience, hands on, Consultant to support the implementation of complex solutions for Enterprise and Strategic clients. In this role, you will partner closely with clients and internal teams to translate business needs into effective technical solutions, lead complex implementations, and ensure high-quality onboarding and training experience. This role is ideal for highly skilled professional who enjoys solving complex problems, working directly with clients, and mentoring others.
Key Responsibilities:
- Lead complex Enterprise and Strategic client implementations from onboarding through successful adoption.
- Serve as a primary point of contact between clients and internal teams to gather requirements and deliver tailored solutions.
- Design, configure, and demonstrate customized solutions that meet client business needs.
- Develop and deliver comprehensive training programs, including train -the-trainer sessions.
- Support new asset implementations and ongoing site optimizations.
- Provide advanced technical support and issue triage for complex client needs.
- Collaborate with cross-functional partners to ensure alignment and client success.
- Stay current on product enhancements, new releases, and industry trends.
- Mentor and support less experience team members and contribute to a positive team culture.
- Lead or support complex projects and initiatives.
- Share knowledge and best practices to improve team effectiveness and client outcomes.
What We are Looking For
- A minimum of 5 years implementing complex, technology solutions for enterprise and strategic clients
- Advanced technical expertise with the ability to analyze and solve complex problems.
- Strong communication skills and the ability to build trusted client relationships.
- Ability to manage multiple priorities and projects simultaneously.
- Comfort working independently while collaborating with broader team.
- Experience with mortgage products and pricing engine implementations is a definite plus.
- Ability to travel to work related training and events approximately 30% of the time.
- High school diploma or equivalent; additional education and/or certifications highly preferred.
FLSA Designation (US Only):
Exempt
Salary Range:
The estimated base salary range for this role is USD$90,000.00 - USD$110,000.00 per year. We include salary ranges in job postings only where required by applicable pay transparency laws, based on the jurisdictions in which the role may be performed. The posted range is a good faith estimate and reflects factors that are subject to change. Final offer amounts may vary based on job-related factors, including work location, candidate experience and expertise, and other relevant considerations.
Other Compensation (US Only):
This role will also be eligible for participation in a Company profit sharing bonus plan. Plan details will be provided to you upon hire.
Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match).
The Company provides a minimum of 10 days of vacation for new employees , sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.
We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law.
Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at
[email protected].
NOTE: If an applicant is selected to receive a conditional offer of employment, and in accordance with applicable law, a criminal background check may be conducted before the offer becomes final and employment begins. Pursuant to the San Francisco Fair Chance Ordinance, and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records.
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