Safety Insurance has become one of the leading property and casualty insurance providers in Massachusetts mainly because of our unwavering commitment to independent agents and their customers. They are looking for an experienced personal lines account manager who will work as the liaison between insurance companies and clients, handling renewals, processing claims, and providing support to customers.
Responsibilities
- Provide proactive, personalized support to assigned Personal Lines customers
- Manage customer renewal expirations
- Negotiate with carriers on behalf of customers
- Process policies, endorsements and some quoting for new lines of business
- Handle claim reporting and monitoring
- Respond to underwriters’ questions in a timely and professional manner
- Maintain a high degree of detail and accuracy in agency management systems
- Performs all other duties as required
Skills
- 1+ years of personal insurance experience (agency or carrier)
- Current Insurance license preferred (can help obtain once employed)
- Excellent relationship building, customer service and organizational skills
- Attention to detail
- Ability to multi task
- Excellent oral and written communication skills
- Familiarity with Applied EPIC agency management system preferred
Benefits
- Medical and dental insurance
- 100% matching 401k retirement plan
- 100% tuition reimbursement
- Much, much more!
Company Overview
"The key to our success: Service." "The key to our customers' success: Safety." Safety Insurance was founded in 1979 with a belief that we would succeed as a company if customers were given the best possible service. It was founded in 1979, and is headquartered in Boston, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is http://www.safetyinsurance.com/.