Coloplast is a leading medical device company that develops and markets products for intimate healthcare needs. The People Operations & Rewards Partner plays a crucial role in delivering a high-quality employee experience by managing benefits programs, ensuring compliance, and providing analytical insights to optimize rewards offerings.
Responsibilities
- Manage US and Canada employee benefits programs (medical, dental, vision, retirement, etc.) with accuracy and timeliness
- Responsible for annual open enrollment, including system configuration, testing, employee communication, and vendor coordination
- Interpret benefit plan provisions and policies to advise employees and internal partners on eligibility, coverage, and compliance requirements
- Process benefits changes, enrollments, and qualifying life event requests
- Responsible for resolving employee benefit issues and escalating or recommending process changes as needed
- Maintain benefits data integrity across HRIS, vendor platforms, and payroll systems using analytical skills to identify discrepancies and take corrective actions
- Conduct audits, reconciliations, and invoice reviews, independently determining steps required to resolve variances
- Monitor and troubleshoot HRIS and vendor file-feed errors, advising internal stakeholders on root causes and solutions
- Manage and validate biweekly eligibility and enrollment file uploads to downstream benefit vendors, ensuring accuracy and timely delivery
- Collaborate with Payroll to ensure accurate benefit deductions and partner with Finance on cost tracking and forecasting inputs
- Ensure compliance with all applicable laws and regulations, including ERISA, ACA, HIPAA, IRS/DOL requirements, provincial/territorial legislation in Canada, and internal audit standards
- Support required filings and reporting (e.g., 5500s, nondiscrimination testing, ACA reporting, provincial reporting)
- Maintain up-to-date plan documentation, SPDs, policies, and procedure guides
- Recommend process enhancements to strengthen internal controls and compliance practices
- Act as collaborative partner within the People Operations & Rewards team, contributing to cross-functional initiatives
- Contribute to team planning cycles, process reviews, and continuous improvement initiatives by identifying opportunities for enhanced efficiency and employee experience
Skills
- Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience)
- 1-3 years of experience in benefits administration
- Strong analytical skills with the ability to interpret data and spot trends
- Ability to exercise sound judgment in interpreting policies, resolving issues, and recommending process improvements
- High attention to detail, accuracy, and organizational skills
- Excellent communication and customer service skills
- Proficiency with HRIS systems and Microsoft Excel
- Commitment to teamwork and a collaborative mindset
- Prior experience with benefits compliance (ERISA, COBRA, ACA, HIPAA)
- Experience working with brokers, carriers, or third-party administrators
- Experience in a multi-state employer environment with varying regulations
- Knowledge of benefits plan design, renewal cycles, and vendor performance management
Benefits
- Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy.
- Access to company sponsored wellness programs and mental health resources.
- Paid leave of absence for qualifying events.
- Generous paid parental leave for both birthing and non-birthing parents.
- A competitive 401(k) plan with company match that vest immediately.
- Financial planning services to help you secure your future.
- Corporate discount programs for goods and services.
- Generous paid time off.
- Flexible work hours.
- Flexible work arrangement options to help you balance your personal and professional life may be available.
- Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement.
- Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.
- A supportive work environment where everyone feels valued, and has a sense of belonging.
- Participate in team-building activities, volunteer opportunities, and company-sponsored events.
- Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way.
Company Overview
Coloplast is a manufacturer of medical devices that offers ostomy, continence, and wound care products. It was founded in 1957, and is headquartered in Humlebæk, Hovedstaden, DNK, with a workforce of 10001+ employees. Its website is https://www.coloplast.com.