Payment Operations Manager
Job Description:
This role is full-time and is remote within the US and will report to the Director - Payment Operations.
The Payments Operations Manager will oversee a team dedicated to operational excellence within the Payment Services Group at Conduent that is responsible for the clearing/unposted, redline, probate and reclamation processes within the Payments Back Office Department. This role could eventually expand to own other departments such as settlement and reconciliation or any others the director decides. The leader is responsible for building and leading this team and functions and is expected to be a seasoned people leader. This leader should understand and have experience across domains such as billing, payment, reconciliation, redline recovery and compliance.
A successful candidate is expected to have prepaid card and/or Payment Financial Service experience as well as strong process improvement and project management skills. Experience in operations, ideally payments, financial services, Mastercard or Visa, is essential for hitting the ground running. It is also expected that this person will be proactive, collaborative with partners, possess strong communication skills and have a tenacious curiosity for improving the way things are done.
Job Responsibilities:
Key Qualifications:
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $60,000-$90,000
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.