Were hiring a Partner Advocate (Account Manager) to manage client relationships, oversee deliverables, and drive account growth. Youll act as the main point of contact for clients, ensuring satisfaction, retention, and measurable ROI across SEO, PPC, and Meta campaigns.
What Were Looking For (Non-Negotiable)
2+ years in Digital Marketing account management
Strong knowledge of SEO, PPC, Meta Ads, and reporting tools
Proven ability to manage multiple client accounts and deliver on deadlines
Skilled in data analysis, campaign reporting, and upselling
Experience using ClickUp, GoHighLevel, Google Analytics, and Ads Manager
Available to work U.S. Eastern Time hours (9 AM 6 PM)
If you don't have digital agency account management experience, do not apply.
KPIs & Expectations
Maintain 90%+ client retention rate
Achieve 8+/10 NPS client satisfaction scores
Deliver 95%+ of projects on time
Grow account revenue by 10 - 15% per quarter through upsells/cross-sells
Conduct quarterly strategic reviews with every client