Operations Coordinator

Omnicom Production specializes in designing and optimizing content production models to enhance brand growth. The Operations Coordinator plays a crucial role in supporting operational efficiency and data integrity within the resource management function for the Studio Team, ensuring effective use of resource management tools and seamless coordination across teams.

Responsibilities

• Support studio team members in using Workfront for resource planning and scheduling
• Provide guidance and training on resource management tools and best practices
• Ensure team members are accurately inputting resource data and availability in Workfront
• Monitor that resource information is being consistently and correctly updated across the system
• Troubleshoot Workfront issues and escalate technical problems as needed
• Create and maintain documentation and resources to support Workfront adoption
• Audit and clean up resource data in Workfront on a regular basis
• Identify and correct inaccurate, duplicate, or outdated resource information
• Maintain data integrity across all resource records and fields
• Ensure studio resource data is current, accurate, and accessible
• Support standardization of data entry and naming conventions
• Generate data quality reports and flag issues for the Resourcing Director review
• Triage resource conflicts and scheduling issues across studio and other teams
• Identify bottlenecks, overlaps, and inefficiencies in resource allocation
• Escalate complex resource issues to the Resourcing Director with recommendations
• Facilitate communication between teams regarding resource availability and needs
• Support the pool model by identifying and flagging potential silos in resource allocation
• Coordinate resource questions and requests from stakeholders
• Compile and organize resource data from Workfront for reporting and analysis
• Generate routine resource reports and capacity summaries as requested
• Track key resource metrics and performance indicators
• Prepare resource status dashboards and visualizations for leadership review
• Assist with data analysis to support resource planning and forecasting insights
• Monitor and report on resource utilization trends
• Support the implementation and refinement of resource management processes
• Maintain organized documentation of resource procedures and ways of working
• Help identify opportunities to improve resource management processes and Workfront usage
• Document and communicate resource management updates and process changes
• Support onboarding of new studio team members on resource management procedures
• Maintain accurate records of resource data and system changes
• Support compliance-related resource documentation
• Ensure all resource information is properly organized and audit-ready
• Support the Resourcing Director with compliance and reporting requirements

Skills

• 1-3 years of experience in resource coordination, data management, administrative support, or operations support
• Strong proficiency in resource management tools (Workfront experience preferred, or similar project management, resource management software)
• Excellent organizational and time management skills
• Strong attention to detail and commitment to data accuracy
• Excellent written and verbal communication skills
• Ability to work effectively with cross-functional teams
• Ability to manage multiple priorities and meet deadlines
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Strong problem-solving and analytical skills
• Familiarity with studio operations, production workflows, or creative environments is a plus

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