Responsibilities in consulting
- Partner with Sales to identify high-level business value and functional requirements as part of opportunity qualification
- Demonstrate product functionality and capabilities onsite and in remote sessions for existing customers, partners, and prospects
- Create and deliver detailed use-case presentations in combination with product demonstrations
- Build and maintain trusted relationships with customers by selling outcomes and experience—not just features
- Coordinate customer evaluations with a clear focus on business impact
- Draft responses to RFIs/RFPs and support proposal creation in collaboration with Sales and technical teams
- Coordinate and deliver proof-of-concepts, demonstrating tailored capabilities and functionality onsite and remotely
- Together with Sales and Delivery, run transition briefings to communicate commitments, expectations, and next steps in preparation for deployment
· Align with partners, project management, and customers on product options, outcomes, and decisions
Leadership responsibilities
In addition to the responsibilities above, the Leading Presales Consultant leads a team of Presales Consultants supporting opportunities across Germany, Austria, and Switzerland. Team leadership responsibilities include:
- Act as a thought leader and sparring partner for the team
- Drive internal processes and contribute to strategic initiatives
- Represent the interests of the team and customers across the organization
- Continuously improve team activities and strengthen alignment with other departments
Additional Responsibilities and Duties:
- Stay current on product developments and releases to the level required for demonstrations and solution leadership
- Maintain an up-to-date competitive analysis and articulate differentiators versus key competitors
- Support events such as conferences, roadshows, technical workshops, and webinars
- Develop and maintain a strong understanding of the business and technical challenges addressed by the solution, including key regulations, business drivers, evolving needs, and security requirements
- Collaborate effectively with Marketing, Channel, Sales, and other relevant departments
- Act as a liaison with Product Management and Development, sharing feedback from customers, partners, and prospects
MUST HAVESProven experience in Presales, solution sales, or technical sales, with expertise in designing ITSM, ESM, IT Asset Management (ITAM), and Software Asset Management (SAM) solutions
Proven professional experience in a team-lead role
Qualifying skills- Experience with ITSM/ITIL is preferred, including cloud computing knowledge (e.g., Azure, AWS). Familiarity with IT Operations Management, automation/orchestration, and hybrid cloud management is a plus
- Strong architecture and design experience with Enterprise Service Management solutions, products, and industry best practices and trends
- Solid understanding of SaaS/PaaS/IaaS, cloud computing (public, private, and hybrid), and service orchestration/automation
- A reliable leader with strong teamwork and collaboration skills
Location and Language:- Home-office based in Germany
- Willingness to travel as required
- Professional communication and presentation skills in German and English
The Leading Presales Consultant provides solution leadership around Matrix42 customer value for Service Management—particularly IT Service Management (ITSM), Enterprise Service Management (ESM), Asset Management, and other ITIL practices. The role also includes team leadership for a regional Presales team across the DACH region. As part of a high-performing Sales team, you take personal ownership of the customer, the opportunity, and the technical close..
Send us your application
IN ENGLISH, including your salary requirements and earliest possible starting date, directly through our online portal via the
"APPLY NOW" button. If you have any questions, please do not hesitate to contact
Diane Djongoue. We would like to know that MATRIX42 can only accept applications online via the applicant portal in connection with our applicant management system because of the currently valid EU data protection regulations.
We are an equal opportunity employer. We welcome applications from all genders and do not discriminate on the basis of gender, gender identity, age, disability, ethnic origin, religion or belief, or sexual orientation.
Our ambition is to be the European choice in service management!
By using our platform, customers can manage IT and business processes, assets, endpoints, and identities for improved productivity, agility, security, and employee experience. By enabling digital working environments and IT self-service through holistic integration and automated processes, we digitalize and automate our customers' everyday tasks. Join our diverse team of 600 professionals spread across Europe.
Our high performers culture is built on strong values (We love customers, Make it happen, Better every day, With respect), with customer success as our top priority. We support your personal and professional growth, helping you reach your full potential through personalized goals. Join us on a journey where you can thrive in both your career and life.
We are committed to building an inclusive and diverse workplace, and we welcome applications from all individuals, regardless of gender, age, disability, ethnic or social origin, religion or belief, sexual orientation, or identity.