ServiceTitan is a company focused on enhancing productivity across the sales organization, and they are seeking a Lead Development Representative (LDR) for a 4-month contract. The role involves enriching contacts and accounts, conducting market research, and collaborating with sales leadership to ensure efficient sales processes.
Responsibilities
- Your primary focus is on inputs—enriching contacts and accounts to reduce the administrative burden on XDRs by approximately 30%. You will be held to clear, consistent expectations through structured daily KPIs
- Market Research & Strategy: You will build the foundation for sales success by researching approximately 16 target companies per day, identifying key decision-makers and confirming the right contact details for outreach
- Strategic Intelligence: You will uncover the 'Why You, Why Now' for high-potential clients, gathering the specific business insights needed to personalize our message and stand out in the market
- Direct Engagement: You will build confidence and communication skills by making ~10 targeted calls daily to verify information and gather critical details directly from prospective accounts
- Creative Content Creation: You will exercise your writing skills by drafting high-impact, personalized emails and voicemail scripts designed to break into our top-tier opportunities
- Focused Collaboration: You will partner directly with sales leadership to prioritize high-value lists and accounts, ensuring your time and effort are spent on the opportunities with the highest potential
- Career Roadmap: You will manage your own professional development using a transparent 'Promotion Scorecard,' which gives you a clear checklist of exactly what is required to advance to the next level of your career
Skills
- Coachability: A desire to learn from sales leadership and Team Leads during weekly coaching and development sessions
- Attention to Detail: The ability to accurately validate contact details (email/phone) and ensure data integrity within our systems
- Drive for Results: A commitment to hitting structured daily KPIs that are measured, tracked, and celebrated
- Organizational Skills: ability to manage your time, tasks and duties in an exceptionally organized manner
- Communication Skills: You will be preparing to learn general sales messaging and product features, so strong written and verbal communication foundations are essential
- Sales Drive: Possess a strong long-term career ambition in sales and a consistent drive for daily, incremental performance improvement
- Continuous Improvement: Demonstrated ambition to build a successful, long-term sales career, constantly seeking to outperform targets and improve by 1% each day
Benefits
- Comprehensive Training
- Skill Development
- Performance Review
- Career Acceleration
Company Overview
ServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing. It was founded in 2007, and is headquartered in Glendale, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.servicetitan.com.Company H1B Sponsorship
ServiceTitan has a track record of offering H1B sponsorships, with 13 in 2026, 54 in 2025, 49 in 2024, 45 in 2023, 73 in 2022, 64 in 2021, 29 in 2020. Please note that this does not guarantee sponsorship for this specific role.