Enterprise Account Executive (Japan)
Role Summary
The Enterprise Account Executive is responsible for driving long-term revenue growth and customer value within assigned enterprise accounts in Japan. This role focuses on strengthening strategic relationships with large Japanese enterprises, expanding the adoption of the Citrix platform, and ensuring successful renewals and long-term customer success.
The Enterprise Account Executive owns the overall account strategy and execution across assigned customers, working closely with technical specialists, customer success teams, and channel partners. The role requires a consultative sales approach with the ability to navigate complex enterprise organizations, engage multiple stakeholders, and align Citrix solutions with customers’ business and IT transformation priorities.
Success in this role will be measured by revenue growth, customer expansion, strong renewal performance, and the development of trusted executive-level relationships within key enterprise accounts.
Key Responsibilities
Account Strategy and Growth
Develop and execute strategic account plans for assigned enterprise customers in Japan
Drive platform adoption and revenue growth through expansion of Citrix solutions within existing environments
Identify opportunities to expand across business units, departments, and group companies
Align Citrix solutions with customer IT strategies, digital transformation initiatives, and security priorities
Customer Relationship Management
Build and maintain strong relationships with key stakeholders including CIOs, IT leadership, security teams, procurement, and business units
Act as a trusted advisor to customers by understanding their business challenges and strategic priorities
Establish executive-level relationships to support long-term partnerships and strategic initiatives
Revenue Expansion and Renewals
Manage renewal cycles and expansion opportunities to ensure strong retention and long-term customer value
Identify and develop new use cases and solution opportunities within existing customers
Drive adoption of the Citrix platform and related solutions across the enterprise
Cross-functional Collaboration
Partner closely with Account Technology Specialists, Customer Success, and Professional Services teams to deliver successful outcomes
Work collaboratively with system integrators, resellers, and distributor partners to drive customer success and adoption
Coordinate internal teams to support complex deal execution and customer initiatives
Pipeline and Forecast Management
Maintain a disciplined approach to pipeline development, deal execution, and forecasting accuracy
Manage complex enterprise sales cycles involving multiple stakeholders and decision makers
Track progress against account plans and revenue targets
Market and Customer Insights
Provide insights on customer needs, market trends, and competitive landscape
Contribute feedback to internal teams to support go-to-market strategy and product evolution
Required Qualifications
7+ years of experience selling enterprise technology solutions to large enterprise customers
Demonstrated success managing and expanding strategic enterprise accounts
Experience navigating complex customer organizations with multiple stakeholders and long sales cycles
Strong relationship-building skills with the ability to engage senior executives and decision makers
Proven ability to drive customer adoption and expansion within existing accounts
Experience working collaboratively with technical teams and partner ecosystems
Excellent communication, negotiation, and account planning skills
Bachelor’s degree or equivalent experience
Preferred Qualifications
Experience selling Citrix solutions or comparable enterprise platforms such as VMware, Microsoft, or AWS
Knowledge of cloud, virtualization, networking, zero trust, or secure access technologies
Experience driving enterprise platform adoption, migrations, or licensing transitions
Experience working with SI partners, resellers, and distributor ecosystems in Japan
Business-level English proficiency, with the ability to communicate effectively with global stakeholders
About Us:
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.