Job Overview & Responsibilities:
The Integration Engineer serves as a cross-functional technical lead responsible for the planning, coordination, and execution of both application and infrastructure readiness during clinic-to-hospital conversions and denovo private clinic growth initiatives. This role ensures that clinical applications, networking, telecom, and end-user devices are fully operational and aligned. This involves the planning, coordination, and execution of both application and infrastructure readiness to guarantee that all systems, networking, telecom, and end-user devices are fully operational for a successful go-live.
Willingness to travel onsite for clinic openings and conversions as required. Travel frequency varies based on project complexity and the integration team rotation.
Essential Functions
Technical Readiness & Implementation
- End-to-End Coordination: Support technical readiness for clinic conversions by managing both application and infrastructure components.
- Application Lifecycle: Coordinate EMR and supporting clinical applications to ensure proper configuration, access, and readiness.
- Third-Party Platforms: Assist in standing up clinic accounts in third-party systems, including patient communication, scheduling, and referral platforms.
- Testing & Cutover: Support comprehensive application testing, validation, and cutover activities.
Infrastructure & Connectivity
- Network & Security: Lead readiness activities for enterprise networking, including LAN/WAN, VPN, firewalls, and connectivity.
- Circuit Provisioning: Coordinate circuit provisioning and carrier turn-ups as required by project timelines.
- Telecom & Voice: Ensure telecom readiness, including call routing and call center validation.
- Hardware Readiness: Guarantee the operational status of all end-user devices, including workstations, printers, and clinical peripherals.
Project Leadership & Support
- Onsite Execution: Provide onsite technical support during select clinic openings and conversions based on project risk.
- Real-Time Troubleshooting: Resolve application, network, or device issues in real time during go-live events.
- Risk Mitigation: Identify technical risks across applications and infrastructure and support the development of mitigation plans.
- Documentation: Maintain accurate updates within the project run book and serve as a technical escalation point.
Qualifications & Pay Range:
Required Skills & Abilities
- Healthcare IT: Proven experience supporting healthcare environments, specifically integrating applications with infrastructure.
- EMR Proficiency: Working knowledge of EMR systems and their direct integration into clinical workflows.
- Networking Fundamentals: Strong grasp of enterprise networking (LAN/WAN, VPNs, firewalls) and platforms such as Cisco, Meraki, or Fortinet.
- Systems Support: Familiarity with telecom systems and comprehensive end-user device support
- Vendor Management: Ability to coordinate multiple third-party vendors and internal stakeholders simultaneously.
- Problem Solving: Strong troubleshooting skills in high-impact, fast-paced environments.
- Project Oversight: Ability to manage multiple concurrent projects while maintaining clear documentation.
- Proficiency in Microsoft Word, Excel, Window-based applications.
- Excellent communication and relationship-building skills.
- Must have demonstrated skill in prioritizing daily responsibilities and crises to handle a heavy workload.
- Must be able to work successfully in a fast-paced environment.
- Knowledge of federal and state employment laws and regulations
Required Credentials
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Network certifications such as CCNA, CCNP, or equivalent.
- Prior exposure to EMR go-live events, healthcare integrations, or large-scale growth initiatives.
Company Overview:
Expanding Access to Quality Care
At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.
As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact.
Let’s go further together and transform care. Join the #PTSLife today!
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