Job Overview The InDesign Technical Support Specialist will provide advanced technical and production support to editorial, design, and prepress teams within an education publishing environment. This role focuses on print-based textbook and instructional material workflows, ensuring file integrity, production accuracy, and efficient pagination processes. The ideal candidate will have deep hands-on expertise in Adobe InDesign for long-document publishing, strong knowledge of print production standards, and experience with automation (ExtendScript/JavaScript) to streamline composition, styling, and repetitive production tasks. Key Responsibilities • Provide expert technical support to editors, designers, and production teams working on print textbooks and instructional materials. • Troubleshoot complex InDesign issues related to: Long-document management (books, chapters, templates), Master pages and layout grids, Styles (paragraph, character, object, table, GREP), Cross-references, indexing, TOC generation, Anchored objects and inline graphics • Support print production workflows, including: Preflight validation, Font management, Image resolution and color space verification (CMYK/RGB/Spot), PDF/X export standards for press-ready files • Develop and maintain ExtendScript/JavaScript automation to: Standardize styling, Automate pagination, Batch-process files, Reduce manual composition errors, • Assist with installation and configuration of: Publishing plugins, Prepress tools, Version upgrades and Creative Cloud updates • Collaborate with production editors, compositors, and print vendors to resolve file or output-related issues. • Conduct workflow training sessions for editorial and design teams on best practices for print publishing. • Prepare template samples and support pilot projects for new curriculum programs. • Perform root cause analysis for recurring technical or production issues and recommend process improvements. Qualifications • Extensive hands-on experience with Adobe InDesign in a print publishing environment. • Strong understanding of textbook or long-form publishing workflows (K–12 or Higher Education preferred). • Advanced knowledge of: Layout systems and grids, Typography standards for print, Table formatting and complex layouts, Image handling and linking, Color management and print-ready PDF creation • Proficiency in Adobe Creative Cloud applications including: InCopy, Photoshop, Illustrator, Acrobat (Preflight, PDF optimization) • Experience with ExtendScript or JavaScript automation in InDesign (highly preferred). • Strong troubleshooting and diagnostic skills in production environments. • Familiarity with Windows and macOS production setups. • Excellent communication skills with the ability to translate technical solutions for editorial and non-technical stakeholders. • High attention to detail, strong quality control mindset, and ability to manage multiple projects simultaneously. Job Types: Full-time, Contract Pay: $40.00 - $50.00 per hour Work Location: Remote Apply tot his job