Implementation Consultant

Vertafore is a leading technology company advancing the insurance industry through innovative software solutions. The Implementation Consultant will act as a trusted advisor, managing software implementation projects, conducting training, and ensuring customer success while developing skills in project management and data conversion.

Responsibilities

• Become a subject matter expert with our products, methodology, and P&C business operations
• Work within and across teams implementing Vertafore products and delivering Professional Services
• Manage and execute the project from beginning to end and will act as the liaison between customer and internal teams
• Communicate project deliverables at all levels, and make sure items are executed on time, to budget, with high quality
• Execute data conversion tasks, author project deliverables, and provide application configuration consulting throughout the project lifecycle
• Manage multiple training engagements concurrently
• Conduct presentations and educational sessions
• Deliver both in-person and remote training sessions
• Partner with clients to ensure training events are well-planned from start to finish
• Provide complete and concise internal reporting for all engagements
• Commit to improve existing skills, and develop new skills on an ongoing basis

Skills

• Become a subject matter expert with our products, methodology, and P&C business operations
• Work within and across teams implementing Vertafore products and delivering Professional Services
• Manage and execute the project from beginning to end and will act as the liaison between customer and internal teams
• Communicate project deliverables at all levels, and make sure items are executed on time, to budget, with high quality
• Execute data conversion tasks, author project deliverables, and provide application configuration consulting throughout the project lifecycle
• Manage multiple training engagements concurrently
• Conduct presentations and educational sessions
• Deliver both in-person and remote training sessions
• Partner with clients to ensure training events are well-planned from start to finish
• Provide complete and concise internal reporting for all engagements
• Commit to improve existing skills, and develop new skills on an ongoing basis
• Eager for challenges that explore your full potential and want to develop market leading skills that will accelerate your career growth and progressions
• Passionate about continuously learning new technologies and skills
• Highly organized and have ability to manage projects including
• Proven ability communicating with the customer to ensure progress is being made and concerns are managed promptly
• Proven track record of building, developing and growing business relationships vital to the success of the project in person and remotely
• Ability to deliver onsite and remote consultative training for a wide variety of product capabilities, from agency management systems to content & workflows
• Thrive in a challenging environment, helping users adopt new technology that impacts every element of their day to day work
• Strong interpersonal skills with the proven ability to effectively engage and influence at all levels, and ability to effectively handle crucial conversations and manage conflict resolution
• Ability to effectively prioritize workload and tasks to meet deadlines
• Excellent presentation and communications skills, both written and verbal
• Outstanding time management skills
• Ability to be creative and innovative
• Flexible, easily adaptable to change
• Travel required up to 10% of the time
• Occasional lifting and/or moving up to 10 pounds
• Frequent repetitive hand and arm movements required to operate a computer
• Specific vision abilities required by this job include close vision (working on a computer, etc.)
• Frequent sitting and/or standing

Company Overview

Company H1B Sponsorship