Human Resources Team Lead

Are you a driven HR professional who enjoys leading a team and making a meaningful impact within an organization? We are seeking a dedicated and collaborative Human Resources Team Lead to join our team. This role is ideal for someone who thrives in a fast-paced environment, values accountability and teamwork, and is passionate about supporting both employees and leadership.

If you are looking for an opportunity to guide HR operations, develop team members, and help shape a positive and compliant workplace culture, we encourage you to apply. Join us and play a key role in driving excellence across our Human Resources function.

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Job Title: Human Resources Team Lead

Reports To: VP of Human Resources

FLSA Status: Exempt

Department: Human Resources

Division: Retail

Salary Range: $65K to $75K per year

Summary: The Human Resources Team Lead provides daily oversight and guidance to the HR team, ensuring efficient operations across onboarding, benefits administration, employee records, and general HR support functions. This role partners closely with the VP of HR to implement policies and initiatives aligned with organizational goals while ensuring compliance with employment laws and company standards. The Team Lead promotes accountability, supports professional development within the HR department, and fosters a positive, service-focused employee experience.

Duties and Responsibilities include the following.

• Provides day-to-day leadership and guidance to the HR team, including the HR Coordinator, Onboarding Specialist, and Benefits Specialist.
• Oversees workflow, prioritizes assignments, and ensures deadlines and departmental goals are met.
• Communicates team objectives, expectations, and timelines clearly, fostering accountability and collaboration.
• Partners with the VP of HR to implement HR strategies, policies, and initiatives aligned with organizational goals.
• Ensures compliance with federal, state, and local employment laws and company policies.
• Reviews and monitors onboarding, benefits administration, employee records management, and HRIS data accuracy.
• Serves as a resource for managers and employees regarding HR policies, procedures, and employee relations matters.
• Assists in conducting workplace investigations and supports resolution of employee concerns.
• Identifies training needs within the HR team and supports professional development and skill enhancement.
• Tracks HR metrics and prepares reports for leadership as requested.
• Promotes a positive, professional, and service-oriented HR culture.

• Supports process improvement initiatives to enhance efficiency and employee experience.

• Conducts team meetings to update members on best practices and continuing expectations.
• Maintains all requirements of the company�s HR Generalist position
• Performs other related duties as assigned.

Skills:

• Strong leadership and team development skills
• Clear and effective verbal and written communication
• Ability to prioritize, delegate, and manage multiple deadlines
• Working knowledge of federal, state, and local employment laws
• Employee relations and conflict resolution skills
• Attention to detail and high level of accuracy
• Problem-solving and critical-thinking abilities
• HRIS and benefits administration proficiency
• Ability to handle confidential and sensitive information with discretion
• Process improvement and organizational skills
• Coaching and mentoring capabilities
• Strong customer-service mindset with a collaborative approach

Education/Experience:

A bachelor�s degree and four (4) years of Human Resources experience, or eight (8) years of progressive experience in the HR field, or any equivalent combination of education and experience. A minimum of two (2) to three (3) years of management or supervisory experience is required.

PHR Certification is preferred.

ADP Workforce Now experience required

NQM Funding, LLC offers the following benefits:

• Medical Plan
• Dental Plan
• Vision Plan
• GAP Insurance
• Life Insurance paid by the company
• Voluntary Life Insurance
• 401K
• Pet Insurance
• Legal Shield/ID Shield

Equal Employment Opportunity:

NQM Funding, LLC management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment.

NQM Funding, LLC will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.

NQM Funding, LLC will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to NQM Funding, LLC.