Bunzl Distribution NA is a global leader in various industries, including Cleaning & Hygiene and Health Care. They are seeking a Financial Operations Specialist to manage and resolve EDI and financial transaction issues, focusing on process improvement and data analysis.
Responsibilities
- Manage large amounts of data including organizing, analyzing, reconciling, and resolving data discrepancies
- Investigate and resolve EDI-related errors impacting invoicing, payments, remittances, and customer transactions
- Perform root cause analysis to identify underlying issues and implement sustainable corrective actions
- Partner with cross-functional teams (Finance, IT, Customer Experience, Sales Operations) to resolve discrepancies, including designing new workflows and processes
- Collaborate directly with external customer teams to troubleshoot issues and align solutions
- Design, document, and implement process improvements to enhance accuracy, efficiency, and scalability
- Monitor recurring issues and develop proactive strategies to eliminate repeat errors
- Analyze transaction data and trends to identify systemic issues and optimization opportunities
- Resubmit corrected invoices or purchase orders to clear discrepancies
- Support onboarding of new customers/vendors by ensuring EDI and financial process readiness
- Develop and maintain process documentation, standard operating procedures (SOPs), and knowledge-sharing materials
- Contribute to automation initiatives and system enhancements related to financial operations
- Provide regular recurring reports to present status updates and next steps to leadership
- Willingness to challenge existing processes and develop new solutions
- Strong partnership with internal teams and external customers
- Takes ownership of issues through resolution and prevention
Skills
- Bachelor's degree preferred
- Experience in customer-facing roles preferred
- Demonstrated success troubleshooting transactional or system-based issues
- Experience working with multiple EDI platforms (ANSI X12, EDIFACT, XML) or Spend Management Platforms (e.g., Coupa, Ariba)
- Strong communication, organizational, and time management skills
- Ensure accuracy in financial transactions and data handling
- Ability to diagnose complex issues and identify root causes
- Comfortable working with large volumes of data and deciphering mismatches, discrepancies, and variances
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with reporting tools such as Power BI and AS400 (JANUS) is advantageous
- Prior experience in retail inventory, project management, or supply distribution is a plus, but not required
Benefits
- Medical, Dental & Vision Benefits first of the month following 30 days
- Flex Care and Health Care Spending Account
- Life Insurance
- Paid Time Off - Vacation, Sick, Holidays and Personal Time
- Parental Leave
- 401K with generous company match
- Tuition Reimbursement program
Company Overview
Bunzl Distribution USA, Inc. It was founded in 2008, and is headquartered in Saint Louis, Missouri, USA, with a workforce of 5001-10000 employees. Its website is http://www.bunzldistribution.com/.