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The Field Adjusters primary responsibility is to manage, investigate and resolve assigned property claims. This position is dedicated to providing customer service to policyholders by providing fair and timely resolutions of claims. The Field Adjuster understands insureds needs and provides advice in order to deliver appropriate solutions.
The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
Essential Job Functions:
Communicate with independent adjusters and other experts to gather information on claims
Negotiate and explain settlements with the insured and/or their representatives
Answer incoming telephone calls from agents, public adjusters, insureds, and other vendors
Review and analyze written information
Knowledge of multiple policy forms
Prepare reports based on the policy language
Prepare detailed estimates of the damage
Understanding of estimating software
Rely on training and guidance from management to plan and accomplish goals
Experience writing Property estimates using Xactimate or related software
Ability to climb on ladders to inspect roofs
Ability to carry a 40-pound ladder
Supports catastrophe operations as needed to include working extended hours during designated CATs
Required Knowledge, Skills & Ability:
High School Diploma or GED
2+ years property field adjusting experience
Working knowledge of Microsoft Office including Word, Excel and Outlook
Must possess Insurance License
Possession of other state license as required by management
Ability to work independently as well as a team player
Ability to multi-task
Computer savvy
Basic calculator skills
Working knowledge of ISO policies
Valid driver’s license
Wrapped Company vehicle provided
Bilingual preferred#ZR
Benefit Highlights