At arenaflex, we're passionate about delivering exceptional customer experiences and providing top-notch HVAC solutions to our valued clients. As a part-time Customer Service Representative / HVAC Dispatcher, you'll play a vital role in helping us achieve our mission. If you're a customer service professional looking for a stable and respected company with a dynamic team, we invite you to join us!
**About arenaflex**
arenaflex has been serving the Metro Atlanta area since 1985, providing reliable HVAC solutions that are energy-saving and tailored to each individual home or business. Our commitment to excellence has earned us a 12-year recipient of the Angie's List Super Service Award and an A+ rating with the Better Business Bureau. We're proud of our reputation for delivering exceptional customer service and strive to establish long-term relationships with our clients.
**A DAY IN THE LIFE OF A PART-TIME CUSTOMER SERVICE REPRESENTATIVE / HVAC DISPATCHER**
As a part-time Customer Service Representative / HVAC Dispatcher, you'll be the face of arenaflex, interacting with clients and colleagues alike. Your primary responsibilities will include:
* Answering phones and responding to client inquiries in a friendly and professional manner
* Scheduling and confirming appointments with clients
* Making follow-up calls to ensure client satisfaction
* Assisting with various office tasks, such as data entry and filing
* Collaborating with our team to resolve client issues and provide exceptional customer service
**Qualifications**
To succeed in this role, you'll need:
* Past customer service experience, preferably in the home services or HVAC industry
* Excellent phone skills and the ability to communicate effectively with clients and colleagues
* Proficiency in Microsoft Office and the ability to learn new software systems
* Familiarity with digital dispatch systems, such as Acowin, is a plus, but not required
**What We Offer**
As a part-time Customer Service Representative / HVAC Dispatcher at arenaflex, you'll enjoy:
* Competitive hourly pay, ranging from $16-$19 per hour, depending on experience
* Spiffs and incentives for meeting performance goals
* A dynamic and supportive work environment with a close-knit team of professionals
* Opportunities for career growth and advancement within our company
* A comprehensive benefits package, including health insurance, paid time off, and more
**Work Environment and Culture**
At arenaflex, we value our employees and strive to create a positive and inclusive work environment. Our office is located in the heart of Atlanta, GA, and we offer a flexible schedule with part-time hours from Monday to Friday, 12 pm to 6 pm. We're committed to providing our employees with the tools and resources they need to succeed and thrive in their roles.
**Career Growth Opportunities**
arenaflex is committed to helping our employees grow and develop their careers. We offer training and development programs, mentorship opportunities, and a clear path for advancement within our company. Whether you're looking to move into a leadership role or explore new areas of interest, we'll support you every step of the way.
**How to Apply**
If you're a motivated and customer-focused individual looking for a dynamic and rewarding role, we invite you to apply for the part-time Customer Service Representative / HVAC Dispatcher position at arenaflex. Please submit your application, including your resume and a cover letter, to our online portal. We can't wait to meet you!
**Location**
arenaflex
30033
**Salary**
$16.00 - $19.00 per hour
**Employment Type**
Part-time
**Job Function**
Customer Service
**Industries**
Consumer Services
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