Are you a customer service enthusiast with a passion for merchandising and a knack for building strong relationships with customers? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join our arenaflex team as an Experienced Merchandising Specialist - Customer Service Representative. About arenaflex arenaflex is a Fortune 50 company that continues to grow and innovate in the food and beverage industry. With a portfolio of billion-dollar brands, including Pepsi, Mountain Dew, Gatorade, Pure Leaf, Lipton, and Starbucks, we offer a unique opportunity to work with some of the most recognizable brands in the world. Our culture is people-focused, high-energy, and dedicated to making a global impact. What's Different About This Role? As an Experienced Merchandising Specialist - Customer Service Representative at arenaflex, you'll enjoy a comprehensive benefits package, including: * Medical, vision, and dental starting Day 1 * Company-provided retirement benefits * PTO * Bonus eligibility * Tuition reimbursement eligibility You'll also benefit from: * Exceptional brand recognition and industry-leading technology to make your job easier * Task variety, with no two days the same * A fast-paced environment where you can work independently * A robust employee development program to help you build a career with arenaflex * Competitive pay, bonus opportunities, and mileage reimbursement Your Job Will Be... As a Merchandising Specialist - Customer Service Representative, your day-to-day responsibilities will include: * Being the primary store-level service and replenishment person to high-volume accounts such as supermarkets and mass merchants * Building displays, setting up promotional materials, and getting a workout by lifting, loading, pushing, and pulling cases ranging from 20-45 lbs. * Supporting arenaflex's strong safety culture by adhering to all safety standards and procedures * Building strong, positive customer relationships at the store level * Maintaining high-quality product distribution, space allocation, and customer service in all assigned accounts in a consistent geo-territory * Maintaining product inventory to standard and submitting orders for future delivery * Merchandising store shelving, coolers, and displays and rotating products in the back room and on the shelf * Operating equipment for moving products (e.g., U-Boat, hand trucks, pallet jacks) * Keeping back-room stock in neat and orderly condition * Following operating procedures (e.g., scan-in/scan-out, following designated route) * Service accounts during pre-designated times; shifts often start early (e.g., 4 am), may be long (e.g., 10 hours), and could include holidays and weekends * Working with minimal supervision while delivering exceptional customer service and demonstrating reliable and predictable attendance * Growing and developing your skills by incorporating feedback and coaching from the Territory Sales Representative, Merchandising Team Leads, and other leaders * Executing on in-store direction provided by Territory Sales Representative in your assigned accounts * Collaborating and sharing feedback with a team that includes the Territory Sales Representative, Merchandisers, and other Customer Service Specialists to meet Key Performance Indicators (e.g., Revenue, Share, Waste, and Profit) We'll Teach You What You Need to Know While we'll provide the training and support you need to succeed, we do have a few minimum requirements: * 18 years or older * Must have a car to access multi-store locations within assigned shift * Valid U.S. driver's license and proof of insurance * Indefinite right to work in the United States Helpful Experience While not required, experience in the following areas will be beneficial: * Customer service (resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests) * Merchandising (e.g., standards, plannagrams, product displays, stocking/rotating product, back-room organization) * Following safety procedures (e.g., proper lifting techniques, following safety processes) * Managing inventory (e.g., current stock, projected sales, ordering/re-stocking) * In-store marketing (e.g., POP placement, building creative displays) * Working under limited supervision (performing job duties without constant direction and supervision) Ready to Join Our arenaflex Family? If you're a motivated and customer-focused individual with a passion for merchandising, we invite you to apply for this exciting opportunity. Join our arenaflex team and be part of a culture that values diversity, inclusion, and growth. Equal Employment Opportunity arenaflex is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Pay Transparency Statement Please view our Pay Transparency Statement. Apply Job! Apply for this job