**Join arenaflex, a leading travel wholesaler in the US, as a detail-oriented and motivated Data Entry Associate in our remote team. This entry-level position offers an excellent opportunity to kickstart your career in the aviation industry while working from the comfort of your own home.**
**About arenaflex**
arenaflex is one of the largest travel wholesalers in the US and a fully-owned subsidiary of arenaflex Carriers. We are committed to delivering exceptional experiences to our customers, and we're looking for talented individuals to join our team. Our company culture is built on a shared commitment to living our values – Integrity, Care, Strength, and Employee Empowerment – every day, in everything we do.
**How You Will Assist Us in Delivering Experiences That Matter**
As a Data Entry Associate, you will play a critical role in ensuring the accuracy and efficiency of our data entry processes. Your responsibilities will include:
* Rapidly recognizing and addressing client issues
* Effectively researching and resolving issues
* Making quality-driven decisions
* Collaborating with a diverse group of clients and partners
* Providing exceptional and personalized service to inbound assistance calls
* Communicating relevant information to clients about arenaflex's products, services, strategies, and techniques
**What We Are Looking For**
We are seeking individuals who are passionate about delivering exceptional customer experiences, driving results, and embracing diversity, equity, and inclusion. As a Data Entry Associate, you will be part of a culture that values collaboration, innovation, and continuous learning. You will have the opportunity to work with a talented team of professionals who are dedicated to making a positive impact.
**Position Type/Standard Schedule**
This is a full-time remote position that requires you to live and work in one of the following states: Alabama, Arizona, Florida, Georgia, Idaho, Michigan, Minnesota, Missouri, Montana, New Mexico, North Carolina, North Dakota, South Carolina, Texas, Utah, Wisconsin. You will work a standard 12-week paid, virtual training program, which includes instructions, observations, tests, and performance measures. After training, you will work in your permanent shift, which may include nights and weekends.
**Requirements and Qualifications**
To be successful in this role, you will need:
* A high school diploma, GED, or equivalent
* Be at least 18 years old and authorized to work in the US
* Ability to work full-time, including days, evenings, weekends, and holidays (arenaflex does not offer part-time schedules)
* Capacity to perform multiple tasks and figure out different systems
* Advanced education and comfort with exploring online, email, and web search
* Dedicated high-speed internet with association rates of 10 MBPS upload and 25 MBPS download
* Clear, happy, and gracious verbal and written communication using suitable language, tone, and articulation
* Demonstrated perseverance and focus on maintaining excellent attendance, performance, self-motivation, and goal achievement
* Embracing a diverse set of individuals, thinking, and styles
* Reliably making health and safety, of self and others, the priority
**Benefits and Perks**
Our culture is built on a shared commitment to living our values – Integrity, Care, Strength, and Employee Empowerment – every day, in everything we do. At arenaflex, our employees are our greatest asset. We offer a comprehensive benefits package, including:
* Competitive compensation, profit-sharing system, and performance incentives
* 401(k) with generous company contributions up to 5%
* Paid time off, including holidays, vacation, paid personal time, and parental leave
* Comprehensive health benefits, including medical, dental, vision, short-term and long-term disability, and life benefits
* Family care support through fertility assistance, surrogacy, and adoption support, lactation support, sponsored back-up care, and programs that help with family members at all stages
* Comprehensive Well-being programs to support physical, mental, social, and financial well-being, including access to a employee assistance program offering support for yourself and anyone in your family, free financial education, and extensive resources supporting mental health
* Domestic and international space-accessible flight benefits for employees and qualified family members
* Parallel and special career opportunities
* Business Asset Gatherings made to connect employees with common interests to promote inclusion, provide perspective, and help implement solutions
* Recognition rewards and grants through the platform Relentless Together
* Access to over 500 discounts, specialty savings, and voluntary benefits through Delta benefits, including vehicle and hotel rentals, Delta Excursions Packages, auto, home, and pet insurance, legal services, and childcare
**What You Need to Succeed (Minimum Qualifications)**
* Has a high school diploma, GED, or equivalent
* Be at least 18 years old and authorized to work in the US
* Work full-time, including days, evenings, weekends, and holidays (arenaflex does not offer part-time schedules)
* Capacity to perform multiple tasks and figure out different systems
* Advanced education and comfort with exploring online, email, and web search
* Dedicated high-speed internet with association rates of 10 MBPS upload and 25 MBPS download
* Clear, happy, and gracious verbal and written communication using suitable language, tone, and articulation
* Demonstrated perseverance and focus on maintaining excellent attendance, performance, self-motivation, and goal achievement
* Embracing a diverse set of individuals, thinking, and styles
* Reliably making health and safety, of self and others, the priority
**How to Apply**
If you're a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. To apply, please visit our website and follow the instructions provided.