At arenaflex, we're committed to delivering exceptional customer experiences and driving business growth through innovative solutions. As a key member of our team, the Data Entry and Claims Specialist will play a vital role in supporting our change management initiatives, promoting departmental and enterprise excellence, and ensuring seamless customer interactions.
**Job Summary:**
We're seeking a highly skilled and detail-oriented Data Entry and Claims Specialist to join our team at arenaflex. As a Data Entry and Claims Specialist, you will be responsible for supporting our change management initiatives, delivering routine work independently, and making routine and non-routine decisions within established procedures and guidelines. You will also be responsible for determining eligibility and confirming effective dates for benefit elections, leveraging critical thinking and problem-solving skills to create and modify member level records, and maintaining accurate member records.
**Key Responsibilities:**
* Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility
* Meets or exceeds departmental quality and service standards
* Delivers routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately
* Makes routine & non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines
* Determines eligibility and confirms effective dates for benefit elections based on contractual guidelines
* Leverages critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, platforms
* Maintains accurate member records by verifying dates, names, salary figures, and other information provided by groups
* Applies policy provisions for effective dates, evidence of insurability and other pertinent information to determine necessary changes
* Considers the customer experience in all actions, recognizing what needs to be done to meet customer needs and demonstrating flexibility and responsiveness on system work independently
**Essential Qualifications:**
* High School or GED (Minimum Required)
* No prior experience required
**Preferred Qualifications:**
* Ability to perform repetitive tasks while maintaining speed of work, accuracy, and attention to detail without loss to productivity
* Ability to perform under stress in cases of emergency, critical, or hazardous situations
* Ability to work with others in a team environment
* Demonstrates ability to work in a fast-paced environment
* Demonstrates interpersonal skills with a collaborative style
* Demonstrates organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail
* Demonstrates solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.)
* Demonstrates the ability to use sound judgment and discretion regarding confidential information
* Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
* Successfully completes regulatory and job training requirements
**Skills and Competencies:**
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Strong organizational and time management skills
* Ability to maintain confidentiality and handle sensitive information
* Proficiency in Microsoft Office Suite and other relevant software applications
* Strong attention to detail and ability to maintain accuracy in data entry
**Career Growth Opportunities and Learning Benefits:**
At arenaflex, we're committed to helping our employees grow and develop their skills and careers. As a Data Entry and Claims Specialist, you'll have access to:
* Ongoing training and development opportunities
* Mentorship and coaching from experienced colleagues
* Opportunities for career advancement and professional growth
* A dynamic and supportive work environment
**Work Environment and Company Culture:**
At arenaflex, we're passionate about creating a positive and inclusive work environment that supports the well-being and success of our employees. Our company culture is built on:
* Collaboration and teamwork
* Innovation and creativity
* Customer focus and excellence
* Continuous learning and development
* Diversity, equity, and inclusion
**Compensation, Perks, and Benefits:**
At arenaflex, we offer a competitive compensation package, including:
* Competitive salary and benefits
* Opportunities for bonuses and incentives
* Comprehensive health and wellness programs
* Paid time off and holidays
* Professional development and training opportunities
**How to Apply:**
If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We can't wait to hear from you!
**Equal Employment Opportunity:**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for employment, training, and advancement.