Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? Look no further! arenaflex is seeking a friendly, motivated, and customer-focused individual to join our team as a Customer Service Representative/Lot Attendant (Part-time).
**About arenaflex**
arenaflex is a leading provider of innovative solutions for the moving and storage industry. With a rich history dating back to 1945, we have been serving do-it-yourself movers and their households with a wide range of products and services. Our commitment to customer satisfaction, quality, and innovation has earned us a reputation as a trusted partner in the industry.
**Job Summary**
As a Customer Service Representative/Lot Attendant (Part-time) at arenaflex, you will be the face of our company, providing exceptional service to customers while ensuring that our equipment is well-maintained and ready for use. You will work closely with our team to provide a seamless experience for customers, from assisting with rentals and inventory management to inspecting and maintaining equipment. This is an excellent opportunity to join a dynamic team, learn new skills, and grow your career in a fast-paced and supportive environment.
**Key Responsibilities**
* Assist customers inside and outside a arenaflex center with our products and services, providing exceptional service and ensuring a positive experience.
* Use smartphone-based U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
* Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
* Clean and inspect equipment on the lot, including checking fluid levels and performing routine maintenance tasks.
* Answer questions and educate customers regarding our products and services, providing expert advice and guidance.
* Prepare rental invoices and accept equipment returned from rental, ensuring accurate and timely processing.
* Install hitches and trailer wiring, ensuring safe and secure connections.
* Fill propane (certification offered through arenaflex upon employment), driving a forklift (certification offered through arenaflex upon employment), and performing other duties as assigned.
* Participate in ongoing continuous education through arenaflex University, staying up-to-date on the latest products, services, and industry trends.
**Minimum Qualifications**
* Valid driver's license and ability to maintain a good driving record.
* High school diploma or equivalent.
* Ability to work in a fast-paced environment with moderate risks or discomforts, requiring special safety precautions.
* Physical demands include long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
**Work Environment**
* The work environment is dynamic and fast-paced, with moderate risks or discomforts requiring special safety precautions.
* May be required to use protective clothing or gear such as masks, goggles, gloves, or shields.
* Physical demands include long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
**Benefits and Perks**
* Competitive hourly rate and opportunities for advancement.
* On-the-job education and training through arenaflex University.
* $100 hiring bonus and $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
* Career stability and opportunities for growth and development.
* Mindset App Reimbursement, Gym Reimbursement Program, and other benefits and perks.
* Health insurance & Prescription plans, if eligible.
* Paid holidays, vacation, and sick days, if eligible.
* Life insurance, MetLaw Legal program, and other benefits.
* Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
* 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP).
* 24-hour physician available for kids, Dental & Vision Plans, and Business travel insurance.
* You Matter EAP, LifeLock Identity Theft Protection, and Critical Illness/Group Accident Insurance.
* Dave Ramsey’s SmartDollar Program.
**Why Join arenaflex?**
* arenaflex is a dynamic and fast-paced company with a rich history and a commitment to innovation and customer satisfaction.
* We offer a supportive and inclusive work environment, with opportunities for growth and development.
* Our team is passionate about delivering exceptional customer experiences and making a difference in our customers' lives.
* We are committed to creating a culture of health and wellness, with benefits and perks that support our team members' physical and mental well-being.
**How to Apply**
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application and join our dynamic team at arenaflex.