Are you passionate about luxury retail and eager to represent a distinguished British heritage brand? Pickett London is offering an opportunity to play a key role delivering exceptional customer experiences both online and in store, working with beautifully crafted products in one of London’s most prestigious retail locations.About Pickett LondonEstablished British luxury brand renowned for handcrafted leather goods and giftsLongstanding reputation for quality, craftsmanship and timeless designBoutique environment centred on personal service and attention to detailClose-knit team based at the iconic Burlington Gardens store in MayfairPackageSalary up to £27,000 depending on experienceMonday–Friday 10:00am – 6:00pm working hoursStore-based role in Mayfair (W1S)Occasional weekend working during busy trading periodsThe RoleRepresent Pickett London on the shop floor, delivering a premium customer experienceManage ecommerce orders from processing through to dispatch and deliveryMaintain boutique presentation standards in line with brand expectationsSupport website accuracy, ensuring products and availability are up to dateAssist with operational tasks including stock organisation and press loansAbout YouExperience within luxury retail, ecommerce or customer-facing rolesHighly organised with a strong eye for detail and presentationConfident communicator able to represent a premium British brandComfortable using Shopify or similar ecommerce platformsGenuine passion for craftsmanship, heritage brands and customer service excellenceApplication ProcessInterested candidates will be directed to complete a short video application as part of the recruitment process. This helps Pickett London gain a better understanding of each applicant’s personality, communication style and suitability for a customer-facing luxury retail environment.Niche Recruitment is proud to be managing the recruitment of this role exclusively on behalf of Pickett London. If this sounds like your next step, please apply now.