Welcome! Crestwood Associates was founded in 1998 and has been a leading provider in accounting and business management solutions for 25+ years. We’re a trusted advisor transforming businesses through software and processes such as Enterprise Resource Planning (ERP), eCommerce, and Cloud-based solutions for mid-sized businesses.
Values we live by: Work Smart. Have Fun. Deliver Results.
What you will be doing:
KEY ADVISOR:
Provide ongoing functional support to Business Central clients in support of the Crestwood Support Team
Work independently to accomplish implementation tasks and collaborate effectively with implementation team to meet the client’s business needs and expectations.
Prioritize and plan individual calendar and schedules, coordinating client and Crestwood facing meetings/calls.
PROJECT IMPLEMENTATION RESOURCE:
Serve as a Business Central ERP systems analyst for the purpose of solution implementations and issue resolution
Implement multiple suites of modules within the current Business Central software solution with a strong working knowledge and experience in the appropriate business modules, this includes:
Financials (mandatory)
Distribution
Manufacturing
Jobs
Manufacturing
Project
Execute end to end project implementation involvement from client introductions, kick off, training, configuration workshops, data migrations, acceptance testing, go live preparations, and go live support
Maintain weekly project documentation and time/expense entries for project management and invoice processing.
PRODUCT ADVOCATE:
Obtain appropriate 3rd party certifications as deemed appropriate
Become certified and expert on the assigned software systems assigned. This would include any software publisher required certifications that may be necessary to promote a publisher’s product.
Update appropriate Crestwood crew members of system capabilities as they may be pre-released by the software publishers when available
Continuously invest time to improve professional skills via books, seminars, training sessions, etc. as may be suggested by your manager or as you find on your own.
Participate in team meetings and lunch and learn sessions by preparing and sharing publisher product releases and new feature sets, tips and tricks, support and bug resolution, and recent implementation walk throughs.