Are you ready to launch a rewarding career where your communication skills can make a real difference in people's lives? At arenaflex, we believe that excellent customer service is the cornerstone of our success, and we're looking for passionate individuals to join our team as Customer Service Representatives in our North Liberty, IA office.
For more than 75 years, arenaflex has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service, and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace.
When you grow, arenaflex grows. If you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with arenaflex. We're looking for Customer Service Professionals for our North Liberty, IA office – this role is perfect for people who want to provide our policyholders the excellent customer service they want and need.
As a Customer Service Representative at arenaflex, you'll be the first contact for our customers, answering billing questions, making policy changes, and providing recommendations. You'll join our team to deliver personalized service that demonstrates the value of being insured by arenaflex. If you want a career with plenty of growth opportunities, let's talk.
Position Type: Full-Time In-Office Position
Location: North Liberty, IA (2320 Landon Rd, North Liberty, IA 52317)
Compensation: $19.10 per hour / $38,486.50 annually
At arenaflex, we look for candidates who demonstrate the following core competencies:
At arenaflex, we invest in your future from day one. We offer comprehensive training programs designed to help you succeed and advance in your career. Many associates see a base salary increase of 10% within their first year as a Customer Service Representative, and top performers can see increases up to 15%!
Your growth journey at arenaflex may include:
We're proud to foster an inclusive culture where every associate can thrive. At arenaflex, we believe that diversity drives innovation and success. We continually seek to provide a workplace where everyone can be their authentic self.
Our culture emphasizes:
At arenaflex, we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. Our Total Rewards Program includes:
*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
We provide comprehensive paid training to ensure your success in this role. Our training program covers:
Training is conducted in-person and provides you with the foundation needed to excel in your role. Most schedules will include evening and weekend shifts after completion of training.
Arenaflex celebrates diversity and believes it is critical to our success. As such, we are committed to recruiting, developing, and retaining the most talented individuals to further grow our team.
The equal employment opportunity policy of arenaflex provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. Arenaflex hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
Arenaflex reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates.
We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
At this time, arenaflex will not sponsor a new applicant for employment authorization for this position.
If you're ready to start a career with a company that values its employees, invests in your growth, and provides opportunities for advancement, we encourage you to apply for this position. Join the arenaflex team and become part of a company that's dedicated to providing exceptional service to our policyholders while supporting your personal and professional development.
Take the first step toward an exciting career with arenaflex – where your future is waiting!