CGS is seeking Bilingual Customer Service Representatives.
- * Work from home, we provide the equipment! You must have High Speed internet with a minimum of 40 Mbps/sec upload and 40 Mbps/sec download.
Great typing skills required!
As a Customer Service Representative, you will be connecting with our valued customers and giving them the best experience possible. We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career. We are looking for people who are hungry to learn new things, love people, and want to provide world class customer support. Apply now!
Job Duties:
- Answer incoming customer inquiries
- Data Entry to record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's policies and call guidelines.
- Other duties as requested
Job Qualifications:
- Must be fluent in Spanish
- You have a High School diploma or GED
- You know how to juggle multiple tasks at the same time
- You have good listening skills and professional phone etiquette
- Ability to read and follow instructions for specific customer resolution tasks
- Basic knowledge working with computers in a work environment
We provide Medical, Dental, and Vision.