TransUnion is a company that fosters collaboration and innovation, providing a dynamic work environment. The Credentialing and Onboarding Specialist role focuses on analyzing business and customer information, primarily for credentialing new customers and managing enablement codes.
Responsibilities
- Interpret and analyze a wide range of business and customer information, with a primary focus on credentialing new customers, re-credentialing existing customers, and creating and managing enablement and subscriber codes
- Provide support to the Team for QA accountability and assist the QA Team with questions or clarification on the QA process for Credentialing
- Continual review & maintaining of the internal QA process manual to ensure it is up to date in combination with continual audits performed on our Credentialing Team not to exceed 10% of work to be audited
- Collaboration with Management as a point of escalation when needed, for complex problem solving
- Performance of due diligence examination and or investigation on more complex cases as well as those involving additional geographic areas outside US not to exceed more than 30% of the actual work to be performed
- Authentication of end users permissible purpose/authorized uses based on local government regulations and laws
- Assessment of certified intended use of services and or products requested on more complex packages and/or packages from geographic areas outside US
- Examination and investigation via Third Party tools and/or resources; as well as research of online resources that can be used as compensating resource equivalent to third party tools and/or resources approved in the US
- Determination, verification and authentication of applicant’s federal, state, city/municipal and other government regulatory requirements including those on international soil
- Assessment and determination of applicant’s business legitimacy based on local government requirements per applicable country
- Enforcement of TransUnion policies regarding credentialing and ability to make recommended amendments to the same, based on working experience
Skills
- 1-3 years experience Credentialing and/or Onboarding
- Identifying, articulating, and solving complex problems based on submitting business unit needs and local governmental regulations
- Proficiency with Excel
- Provide support to the Team for QA accountability and assist the QA Team with questions or clarification on the QA process for Credentialing
- Continual review & maintaining of the internal QA process manual to ensure it is up to date in combination with continual audits performed on our Credentialing Team not to exceed 10% of work to be audited
- Collaboration with Management as a point of escalation when needed, for complex problem solving
Benefits
- Flexible time off for exempt associates
- Paid time off for non-exempt associates
- Up to 12 paid holidays per year
- Health benefits (including medical, dental, and vision plan options and health spending accounts)
- Mental health support
- Disability benefits
- Up to 12 weeks of paid parental leave
- Adoption assistance
- Fertility planning coverage
- Legal benefits
- Long-term care insurance
- Commuter benefits
- Tuition reimbursement
- Charity gift matching
- Employee stock purchase plan
- 401(k) retirement savings with employer match
- Access to TransUnion’s Employee Resource Groups
Company Overview
TransUnion provides total credit protection all in one place from credit alerts, credit reports and credit scores. It was founded in 1968, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.transunion.com.