Marsh McLennan Agency is a full-service brokerage providing business insurance and employee benefits. As a Claims Service Representative, you will connect clients with service staff and insurance carriers, processing claims and ensuring a smooth experience throughout the claims process.
Responsibilities
- Handle claim information processing, guide clients through reporting procedures, and keep claims moving smoothly from start to finish
- Support Claims Consultants by providing timely status updates, preparing reports, and helping resolve client questions
Skills
- 1+ years of experience processing and managing Property & Casualty insurance claims with accuracy
- Strong communication skills to guide clients and collaborate with internal teams
- Ability to maintain detailed and organized claim documentation
- Proficiency with software systems, including Excel
- Ability to prioritize workload and manage multiple tasks efficiently
- Commitment to timeliness and quality in client service and data integrity
- BA/BS in Business, Insurance, or a related field
- Intermediate skills in Microsoft Office Suite
- Familiarity with insurance coverage terms and claims strategy
- Previous experience supporting claims consultants or managers
Benefits
- Medical, dental, vision, 401K benefits and more
- The flexibility to work at home or an office, based on your discretion and schedule
- Start with 20 days of paid time off
- A paid day off to volunteer and company-organized volunteer events
- Up to $1,000 per year in matching charitable donations
- Up to $750 per year in wellness rewards
- All the nitro cold brew coffee and sparkling water you can drink
Company Overview
Marsh McLennan is an insurance company that provides business insurance, employee benefits, and private client insurance solutions. It is a sub-organization of Marsh & McLennan. It was founded in 2003, and is headquartered in White Plains, New York, USA, with a workforce of 10001+ employees. Its website is https://www.marshmma.com.