At VertexOne, helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It’s been in the DNA of our people since we started supporting utilities’ customer experience needs over 20 years ago. And that commitment continues to this day.
Our team members are our greatest assets, so we pride ourselves on being ‘Employee First’. As such, we listen to what our employees have to say and find ways to incorporate their ideas into the company. Whether it’s new technology, career development opportunities, or fun events, we find new ways to keep our employees engaged and incentivized to grow within the company. Our employees' well-being—both physical and mental—is a top priority at VertexOne. That's why we foster a 100% remote and flexible environment and encourage work-life balance.
VertexOne is proudly Certified as a Great Place to Work®. Great Place to Work® is the global authority on workplace culture, employee experience, and leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation. VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture.
Chief Revenue Officer (CRO)
Overview
The Chief Revenue Officer (CRO) is a key member of the executive leadership team responsible for driving sustainable, profitable revenue growth across the organization. This leader will define and execute the company’s go-to-market strategy, overseeing all revenue-generating functions including new logo sales, account management, demand generation, and sales operations.
In a dynamic utilities technology environment, the CRO will bring a deep understanding of enterprise SaaS, regulated industries, and complex, multi-stakeholder sales cycles. The role requires a strategic, data-driven leader who can scale revenue engines, build high-performing teams, and align closely with product, marketing, and customer success to deliver measurable business outcomes.
Key Responsibilities
Revenue Strategy & Execution
New Logo Sales
Account Management & Expansion
Demand Generation
Sales Operations & Enablement
Leadership & Culture
Qualifications
Preferred Experience
Success Metrics
Leadership Profile
The ideal CRO is a strategic, results-oriented executive who combines market insight with operational rigor. They are equally comfortable setting vision and rolling up their sleeves to drive execution. This leader thrives in high-growth environments, navigates complexity with clarity, and inspires teams to exceed ambitious goals while delivering exceptional value to customers.
What VertexOne has to offer:
About VertexOne:
VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers.
With over 30 years of experience and more than 350 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer.
From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction.
For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management, and leverage data analytics, visit https://www.vertexone.net.
Equal Opportunity Employer:
VertexOne is proud to be an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law.
VertexOne is also committed to providing reasonable accommodation for applicants with disabilities. Individuals who need reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request accommodation.