Australian Unity and myHomecare have joined together to form the leading Home Care Package provider in Australia. Joining us, you will be given opportunities to grow and progress your career in the aged care industry. With the introduction of Support at Home in July 2025, it is an exciting time to develop your care management skills and increase your knowledge and career development within Aged Care.
We have an exciting opportunity for a Care Partner to join our virtual team, offering telephone-based care for our clients.
This position will be in our Self-Managed Division. We cater our support to each client’s unique care needs to ensure we have the best solution for every Home Care Package holder.
** As this is a Virtual/Telehealth role.
What will we offer you?
- Telehealth model of care - no travelling to client's homes or being caught in traffic
- Full time, permanent employment, 9-5pm weekdays
- Induction program to properly educate you in our processes and systems plus ongoing training on the job
- Team events to celebrate our success and foster internal relationships
- A fun and supportive team atmosphere
- Work from home
As a Care Partner, you will:
- Deliver excellent telephone-based client care for elderly Australians including Care Planning, Assessment and Coordination
- Use your customer service and aged care management skills to make a mark on the community
- Develop, monitor, and reassess care plans in consultation with clients, their families and other healthcare professionals
- Work in collaboration with our Nurses and other Managers to facilitate, develop and shape our service offerings
- Monitor the budget of care packages and ensure clients understand service fees
- Engage with internal teams to facilitate client on-boarding
- Ensure compliance with all relevant legislative and industry standards
We are looking for someone with:
- Excellent verbal and written communication skills
- Strong computer skills in CRM systems, database management, Microsoft Office
- The ability to work at pace with multiple clients and stakeholders
- Experience in aged care with knowledge of Home Care Packages and the Aged Care Quality Standards is desired
- Nursing qualifications are desirable, but not essential
- The right to work in Australia and obtain a National Police Clearance
Apply now to discover how you can develop your skills while truly helping people in your community.
Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click https://www.australianunity.com.au/about-us/reconciliation-action-plan