- Own your portfolio, build real relationships — flexible, community-based case management
- More time with clients, less admin — deliver person-centred care coordination
- Support older Australians with your Home & Community Care expertise
About the role
As a Care Partner, you are at the heart of our mission, empowering older adults to remain independent, safe, and connected within their own homes and communities. Your days will be filled with meaningful interactions, as you:
- Deliver high-quality, person-centered care to clients in their homes and communities
- Conduct comprehensive assessments, develop care plans, and coordinate services
- Empower clients and carers to make informed choices about their care
- Ensure compliance with aged care quality standards and organisational policies
- Maintain accurate records and uphold client confidentiality
- Work collaboratively with a supportive team and escalate concerns as needed
About you
You are compassionate, adaptable, and genuinely committed to making a positive difference in people’s lives. With strong communication skills and a person-centered approach, you thrive in a role where every day brings new opportunities to support, empower, and connect with others.
Essential
- Tertiary qualification in Health or a related field
- Experience as a Care Partner or Case Manager within Support at Home, Home Care Packages, or the Commonwealth Home Support Programme
- Excellent communication and computer skills
- Understanding of aged care reforms and quality standards
- Ability to work autonomously and manage competing demands
- Commitment to customer service, cultural diversity, and workplace safety
- Willingness to travel as required and a current Victorian driver’s licence
- Satisfactory National Police Check
Desirable
- Knowledge of Carer Recognition Acts and relevant service frameworks (e.g., HCP, CHSP)
- Experience working with people from diverse backgrounds
Why VMCH?
Because the people we employ make it a great place to work! In addition, VMCH will provide you with:
- A rewarding and supportive work environment, with opportunities for professional development and career progression.
- A competitive salary plus salary packaging benefits that can increase your take-home pay.
- A flexible and family-friendly work culture, with wellbeing initiatives and paid parental leave.
- Employee assistance program including employee, manager, career, conflict, nutrition and lifestyle, money, family, and legal assistance.
- Discounted private health insurance, school holiday programs and car hire.
- The opportunity to open a high-interest savings account with our banking partner.
- We value diversity, champion inclusion, and encourage applicants from all backgrounds, and with all abilities, to consider joining our vibrant community.
About us
Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, love, joy, hospitality, and courage aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.
If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.
To work at VMCH, you will be required to provide proof of work rights and a current Australian Criminal History Check.
We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.